Modelling and evaluating the joint access mode and train station choice. This project will study park-and-ride (PnR) as an alternative travel mode, reducing car use and increasing transit ridership in low-density cities. The potential impacts of parking charges and high petrol price are central issues. Choice modelling and spatial analysis will be used to assess the value of PnR and aid decisions on PnR location and pricing.
Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involve ....Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involved with the evaluation of information systems. By evaluating the change management process and modelling the impact of e-CRM enabled change, management strategies will be developed to enable its successful implementation. The research will provide a greater understanding for evaluating the performance of e-CRM solutions, as well as uncover opportunities for organisational related change.Read moreRead less
Analysis of effective offshoring processes for Australian organisations. The offshore outsourcing of business processes is a new, largely unexplored and under-theorised area that is placing great pressure on Australian organisations. This research aims to develop models of best practice for offshoring by Australian organisations through a series of cases studies commencing with the industry partner, Repcol Limited. The research will identify what business processes are core, what processes can b ....Analysis of effective offshoring processes for Australian organisations. The offshore outsourcing of business processes is a new, largely unexplored and under-theorised area that is placing great pressure on Australian organisations. This research aims to develop models of best practice for offshoring by Australian organisations through a series of cases studies commencing with the industry partner, Repcol Limited. The research will identify what business processes are core, what processes can be offshored, whether to use third parties or have captive operations, and what factors need to be addressed in order to utilise offshoring to strengthen Australian organisations and enable them to take advantage of global strategic opportunities for growth.Read moreRead less
Palladium Based Mobile Agent System for Collaborative Environments. This project aims to (a) develop a Palladium based mobile agent methodology and System for collaborative environments and to (b) construct a testbed that involves the creation of Palladium and mobile agent system to test it on "Virtual Community", that is, a real commercial application provided by our partner investigator for proof of concept.
Design of a Reference Methodology for Extended Enterprise Architecture. Enterprises have nowadays a very critical perception of the actual benefits of Information Technology (IT). Significant investments in IT infrastructures have been made. However, in many cases no monetary benefits could be demonstrated. Enterprises Architectures provide a way to link the business and the IT perspective. This project aims to develop an operational methodology with a solid theoretical foundation for the design ....Design of a Reference Methodology for Extended Enterprise Architecture. Enterprises have nowadays a very critical perception of the actual benefits of Information Technology (IT). Significant investments in IT infrastructures have been made. However, in many cases no monetary benefits could be demonstrated. Enterprises Architectures provide a way to link the business and the IT perspective. This project aims to develop an operational methodology with a solid theoretical foundation for the design of such Enterprise Architectures. The outcomes and the innovation of this project are an extension of the popular Zachman Framework. Integrated modelling techniques proposed within the Architecture of Integrated Information Systems will be used to populate this framework.Read moreRead less
Managing knowledge in telehealth projects: creating better solutions and improving patient care. Telehealth is the use of information and communication technologies for the delivery of healthcare and medical education across a distance. This project will propose more effective ways to support telehealth initiatives by managing the knowledge and expertise that is an integral part of such projects, resulting in improved outcomes.
Evaluating the Benefits of Regional e-Marketplaces for SMEs. Electronic marketplaces proliferate yet there are few research studies on the benefits of electronic-trading and its impact on businesses, particularly SMEs. Should a company join an e-marketplace and if so which one should it select and what criteria should be used to evaluate the appropriate model? This research project explores these issues and examines the benefits of a unique e-market concept "2Cities" sponsored by regional govern ....Evaluating the Benefits of Regional e-Marketplaces for SMEs. Electronic marketplaces proliferate yet there are few research studies on the benefits of electronic-trading and its impact on businesses, particularly SMEs. Should a company join an e-marketplace and if so which one should it select and what criteria should be used to evaluate the appropriate model? This research project explores these issues and examines the benefits of a unique e-market concept "2Cities" sponsored by regional government and focussed on SMEs. The findings and recommendations will be of immense value in regional economic planning and provide business and Government with a best practice model for e-marketplace participation for improved economic development.Read moreRead less
Personalised Online Learning Analytics by Exploring Multilayer Graph Data . Learning analytics is becoming a significant factor in reducing the drop-out rate of students in online learning. The aim of this project is to develop a reliable, robust, real-time analysis system that automatically reveals multilayered relationships, evaluates students' learning performance, and generates a personal study plan through discovery. This project includes the design of novel algorithms for multilayer graph ....Personalised Online Learning Analytics by Exploring Multilayer Graph Data . Learning analytics is becoming a significant factor in reducing the drop-out rate of students in online learning. The aim of this project is to develop a reliable, robust, real-time analysis system that automatically reveals multilayered relationships, evaluates students' learning performance, and generates a personal study plan through discovery. This project includes the design of novel algorithms for multilayer graph processing, pattern recognition in learning activities, learning performance assessment, and personalised study plan recommendations. The success of this project will significantly enhance the success of online education both in Australia and worldwide and; hence, will save time, money and resources for end users.Read moreRead less
Better Planning for and Managing Asymmetric Threats to Australia's Security: Applying the Field Anomaly Relaxation (FAR) Systems Thinking Approach. Despite an enviable national security condition, Australia is at risk in an information-abundant world that increasingly spawns asymmetric threats such as information terrorism. What is needed are enhanced strategic and operational structures to improve the nation's security and ensure sound futures planning. This research focuses on applying the Fie ....Better Planning for and Managing Asymmetric Threats to Australia's Security: Applying the Field Anomaly Relaxation (FAR) Systems Thinking Approach. Despite an enviable national security condition, Australia is at risk in an information-abundant world that increasingly spawns asymmetric threats such as information terrorism. What is needed are enhanced strategic and operational structures to improve the nation's security and ensure sound futures planning. This research focuses on applying the Field Anomaly Relaxation (FAR) systems thinking approach to asymmetric information warfare threats to Australia. This is a new approach previously developed by ECU researchers investigating risk and innovation in the armed forces. It will now be extended to improve professional practice and the knowledge and skill base of Australia's information defence practitioners.Read moreRead less
Ontology Based Multisite Distributed Software Development. Increasingly clients in cities are developing software overseas or in regional centres. The participating companies have found existing centralized software engineering techniques inadequate for multisite development. This project produces new principles and techniques for multisite distributed software development. Thus it proposes a new methodology, a new project management approach, a new workflow tracking technique and a new concept ....Ontology Based Multisite Distributed Software Development. Increasingly clients in cities are developing software overseas or in regional centres. The participating companies have found existing centralized software engineering techniques inadequate for multisite development. This project produces new principles and techniques for multisite distributed software development. Thus it proposes a new methodology, a new project management approach, a new workflow tracking technique and a new concept of software object/component that allows differentiated access. A platform is also developed for use in field studies for validation and benchmarking. The results will help Australia become a provider of software services for international clients and permit devolution to regional centres.Read moreRead less