Acts of electronic negotiation: Overcoming communication barriers to transdisciplinary innovation in design. Improved collaboration between the diverse contributors to design in the construction industry is urgently needed to reduce waste, streamline production and improve performance. It is also a key to better and more advanced design. The quality of human to human interaction in computer mediated environments is critical to the occurrence of innovation between design disciplines. This project ....Acts of electronic negotiation: Overcoming communication barriers to transdisciplinary innovation in design. Improved collaboration between the diverse contributors to design in the construction industry is urgently needed to reduce waste, streamline production and improve performance. It is also a key to better and more advanced design. The quality of human to human interaction in computer mediated environments is critical to the occurrence of innovation between design disciplines. This project will create a pool of highly qualified personnel in this area in Australia, including participating designers introduced to novel empowering approaches to network communication. It will develop and apply knowledge from other disciplines to developing tools for the design community. Read moreRead less
Mapping argumentation structures to narrative for eCommerce dialogue support. Argumentation theories have proven to be essential for structuring reasoning and the provision of intelligent computer support. However, stilted human - computer interaction limits the effectiveness of argumentation for reasoning support. This research aims to realize a narrative model that, once mapped onto an existing argumentation model will enable users to dialogue with computer systems using story telling metapho ....Mapping argumentation structures to narrative for eCommerce dialogue support. Argumentation theories have proven to be essential for structuring reasoning and the provision of intelligent computer support. However, stilted human - computer interaction limits the effectiveness of argumentation for reasoning support. This research aims to realize a narrative model that, once mapped onto an existing argumentation model will enable users to dialogue with computer systems using story telling metaphors. This will facilitate the adoption of knowledge based support, particularly for e-commerce discourses involving multiple participants. Applied to legal reasoning, this approach has natural application for facilitating just outcomes for residents regardless of geographical location.Read moreRead less
Knowledge Discovery in Discretionary Legal Domains. The development of legal decision support systems in discretionary domains will lead to: (1) Consistency; (2) Transparency; (3) Efficiency; and (4) Enhanced support for dispute resolution. The researchers on this project have been using the World Wide Web to disseminate legal knowledge.
With the collaboration of Victoria Legal Aid and JUSTSYS, we propose to use knowledge discovery from databases and argumentation techniques to model how discre ....Knowledge Discovery in Discretionary Legal Domains. The development of legal decision support systems in discretionary domains will lead to: (1) Consistency; (2) Transparency; (3) Efficiency; and (4) Enhanced support for dispute resolution. The researchers on this project have been using the World Wide Web to disseminate legal knowledge.
With the collaboration of Victoria Legal Aid and JUSTSYS, we propose to use knowledge discovery from databases and argumentation techniques to model how discretionary legal decision-makers operate. A significant application of the research will be the construction of a prototype for assisting criminal law defense lawyers to make arguments with regard to their client's sentences.Read moreRead less
Isolation, illness and the Internet: Exploring the possibility of a second life for sufferers of ME. Chronic illnesses affect not only the suffering parties but also the general population by draining the workforce and increasing the burden on our social support systems. This study addresses our national priority of Promoting and Maintaining Good Health by analysing the support structures that are available for those who face isolation resulting from chronic illnesses. It will strengthen this fa ....Isolation, illness and the Internet: Exploring the possibility of a second life for sufferers of ME. Chronic illnesses affect not only the suffering parties but also the general population by draining the workforce and increasing the burden on our social support systems. This study addresses our national priority of Promoting and Maintaining Good Health by analysing the support structures that are available for those who face isolation resulting from chronic illnesses. It will strengthen this fabric by creating and piloting a virtual forum which will have direct, meaningful effects beyond the reaches of the study. The transnational nature of the research will enhance Australia's international profile in the area, forging links and improving information sharing regarding the use of the Internet to manage chronic illnesses.Read moreRead less
Developing guidelines for integrating social networking technologies and professional advice-giving in constructing an online community for supporting breast cancer survivors. National benefits include new knowledge about online communities that deliver specialist health advice. Specific research benefits comprise improved education and support for earlier detection of, and enhanced recovery rates for, breast cancer. The project investigates whether we can harness the cluster-power of social net ....Developing guidelines for integrating social networking technologies and professional advice-giving in constructing an online community for supporting breast cancer survivors. National benefits include new knowledge about online communities that deliver specialist health advice. Specific research benefits comprise improved education and support for earlier detection of, and enhanced recovery rates for, breast cancer. The project investigates whether we can harness the cluster-power of social networks to build integrated and supportive online communities. Relevant to Australian organisations using digital communications for education and support, the study seeks to reduce disadvantage due to distance. Organisations concerned about minimising risk arising from uninformed opinion and discussion will learn whether they can integrate specialist expertise and comment without destroying online dynamics.Read moreRead less
Examining the complexity of communication processes across transition points from the emergency department to improve medication safety. Problems in communication contribute significantly to adverse events that lead to serious harm for Australian consumers. Recent data show medication errors account for over 25% of all adverse events, while over 50% of consumers who move across transition points have medication errors relating to their treatment regimen. Financial costs from adverse events are e ....Examining the complexity of communication processes across transition points from the emergency department to improve medication safety. Problems in communication contribute significantly to adverse events that lead to serious harm for Australian consumers. Recent data show medication errors account for over 25% of all adverse events, while over 50% of consumers who move across transition points have medication errors relating to their treatment regimen. Financial costs from adverse events are estimated at around $A2billion/year, which are likely to increase with further complexities involving consumer care. This study will result in new knowledge about communication processes to inform the development of reporting methods and strategies, which positively influence the practices of health professionals in managing medications as consumers move across different environments.Read moreRead less
Examining healthcare professionals' communication across the surgical pathway to improve patient safety. Recent data show breakdowns in communication contributed to 16% of sentinel events in Australia, the majority of which were of a surgical nature. Financial costs associated with adverse events are enormous, estimated at around $A2billion/year. Economic burden is predicted to increase with further complexities surrounding patients' surgical care. This study will result in new knowledge about c ....Examining healthcare professionals' communication across the surgical pathway to improve patient safety. Recent data show breakdowns in communication contributed to 16% of sentinel events in Australia, the majority of which were of a surgical nature. Financial costs associated with adverse events are enormous, estimated at around $A2billion/year. Economic burden is predicted to increase with further complexities surrounding patients' surgical care. This study will result in new knowledge about communication patterns to inform the development of reporting methods and strategies that positively influence the practices of healthcare professionals. Strategies could be extrapolated to the broader healthcare sector, and provide tactical direction aimed at averting clinical errors, preventing patient harm and reducing healthcare costs.Read moreRead less
Effective communication and improved patient safety: Addressing the complexities of managing high risk medications in metropolitan and regional hospitals. Current costs of hospital-related incidents are around AU$2 billion per year, and the most common cause of these incidents is ineffective communication. Medication incidents relating to use of high risk medications are particularly critical because of the increased severity of patient outcomes. High risk medications are administered in busy en ....Effective communication and improved patient safety: Addressing the complexities of managing high risk medications in metropolitan and regional hospitals. Current costs of hospital-related incidents are around AU$2 billion per year, and the most common cause of these incidents is ineffective communication. Medication incidents relating to use of high risk medications are particularly critical because of the increased severity of patient outcomes. High risk medications are administered in busy environments, and involve patients who are cared for by many different health professionals in technologically complex settings. These factors increase the likelihood of more medication incidents. The unique knowledge obtained will inform policies and identify strategies for better communication. Health professionals and patients can adopt these strategies to improve medication safety.Read moreRead less
Improved communication with heart patients in the context of the gift economy. Coronary Heart Disease is Australia's biggest killer and a patient's diagnosis is a traumatic event. A majority of patients resists the implications of their disease and fails to follow medical recommendations fully. Humanities research enables increased understanding of, and better communication with, heart patients yet has not been extensively used to understand how patients make sense of their new status. HeartNET, ....Improved communication with heart patients in the context of the gift economy. Coronary Heart Disease is Australia's biggest killer and a patient's diagnosis is a traumatic event. A majority of patients resists the implications of their disease and fails to follow medical recommendations fully. Humanities research enables increased understanding of, and better communication with, heart patients yet has not been extensively used to understand how patients make sense of their new status. HeartNET, a therapeutic website, is used to investigate construction of the self as a heart patient and the research also applies gift economy theory to online interactions which help both self and others. Benefits include patient support and improved health outcomes, reducing human and financial costs to the community and Australia.Read moreRead less
Evaluating the effectiveness of online support in building community, promoting healthy behaviours and supporting philanthropy. The Heart Foundation (WA) provides quality support services and communications for patients in rural, remote and regional WA but they find that distance creates problems. They also seek to cultivate active donor engagement.
Audience research and cultural studies tools are used to investigate two different communications environments in terms of whether these have an ....Evaluating the effectiveness of online support in building community, promoting healthy behaviours and supporting philanthropy. The Heart Foundation (WA) provides quality support services and communications for patients in rural, remote and regional WA but they find that distance creates problems. They also seek to cultivate active donor engagement.
Audience research and cultural studies tools are used to investigate two different communications environments in terms of whether these have an effect on patient/donor participation rates (and attitudes and behaviours linked to participation). A web site will be developed to support online Heart Foundation communities and these audiences will be compared with current communication practice. Findings will inform future charitable and health promotion initiatives.
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