Ethical Excellence in the Public Sector in New South Wales. The benefits are to the public sector, and to the public at large in dealing with public sector organisations. Ethical performance is commonly identified as a deliverable from the public service; and the public trust in this aspect of public service performance is critical. The project will help to establish and identify ethical best practice, allowing those organisations and the public to be aware of and to refer to indicators and tr ....Ethical Excellence in the Public Sector in New South Wales. The benefits are to the public sector, and to the public at large in dealing with public sector organisations. Ethical performance is commonly identified as a deliverable from the public service; and the public trust in this aspect of public service performance is critical. The project will help to establish and identify ethical best practice, allowing those organisations and the public to be aware of and to refer to indicators and transparent performance. It will produce rigorous analysis, and offer recommendations which will have practical implementations.Read moreRead less
Conceiving and Implementing National Integrity Systems Assessments (NISA). Integrity and corruption are conceptually linked opposites. Integrity systems (or 'ethics regimes') are the most powerful tools for dealing with corruption. They involve a range of institutions, law, procedures, practices and attitudes which encourage integrity and discourage/sanction its absence among public servants and those who might wish to corrupt them. This project will examine the way Australian government and bus ....Conceiving and Implementing National Integrity Systems Assessments (NISA). Integrity and corruption are conceptually linked opposites. Integrity systems (or 'ethics regimes') are the most powerful tools for dealing with corruption. They involve a range of institutions, law, procedures, practices and attitudes which encourage integrity and discourage/sanction its absence among public servants and those who might wish to corrupt them. This project will examine the way Australian government and business integrity systems (some of which have received international praise for their design and conception) function in order to improve their operation in Australia and to provide examples for other countries.Read moreRead less
Governance Matters: identifying and making sense of the antecedents to project-blowouts. This project will have both national and international benefits as the problem of project blow-out is a global reality. The capability to predict, account for and resolve problems and issues that impact on project outcomes will contribute to the management of projects conducted by the public or private sectors and through public/private sector collaboration. The national benefit of this project cannot be ov ....Governance Matters: identifying and making sense of the antecedents to project-blowouts. This project will have both national and international benefits as the problem of project blow-out is a global reality. The capability to predict, account for and resolve problems and issues that impact on project outcomes will contribute to the management of projects conducted by the public or private sectors and through public/private sector collaboration. The national benefit of this project cannot be overstated and will include but will not be limited to the better management of project outcomes that will be derived from cross-industry learning and the development of a framework for managing project blow-outs.Read moreRead less
Police Leadership in the 21st Century: Redesigning Roles and Practices. Leaders are seen as exemplifying and guiding the climate of police organisations. This project will deliver comprehensive, comparative, and internationally relevant empirical data on the relationship between leaders' approach and behaviours and the achievement of outcomes in these significant, high profile public sector organisations. On this foundation the project will make recommendations on innovative institutional desi ....Police Leadership in the 21st Century: Redesigning Roles and Practices. Leaders are seen as exemplifying and guiding the climate of police organisations. This project will deliver comprehensive, comparative, and internationally relevant empirical data on the relationship between leaders' approach and behaviours and the achievement of outcomes in these significant, high profile public sector organisations. On this foundation the project will make recommendations on innovative institutional design to achieve ethical, effective and efficient policing capable of withstanding the challenges of the future. This will increase public confidence in policing, resulting in safer communities and improved crime control. This proposal contributes to the ARC research priority of Safeguarding Australia.Read moreRead less
Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Secon ....Team processes, identification, and reliable performance: Implementing the Balanced Scorecard in health service teams. The aims of this research are to examine factors that enhance the reliability of performance of health service teams. These teams are required to deliver outcomes with a high degree of consistency and reliability. We draw on social identity theory and research on high reliability organisations (HROs) to identify the factors that contribute to improved reliability in teams. Second, we explore whether organisational strategy processes such as the Balanced Scorecard (BSC) infiltrate work processes and influence team outcomes. Our aim is to examine whether the implementation of the BSC interacts with team dynamics to enhance the reliability of performance in teams.Read moreRead less
The impact of self-management training on staff satisfaction, absenteeism and an organisation's service culture. Self-management training has been widely suggested as a way to improve organisational performance. Using a classic training intervention approach, the present project will experimentally examine whether such training improves attendance and well-being at work and whether it creates a more positive approach to customers. Further, the study will examine whether changes are maintained ....The impact of self-management training on staff satisfaction, absenteeism and an organisation's service culture. Self-management training has been widely suggested as a way to improve organisational performance. Using a classic training intervention approach, the present project will experimentally examine whether such training improves attendance and well-being at work and whether it creates a more positive approach to customers. Further, the study will examine whether changes are maintained over time. The study will also test whether self-management training improves employees' perceptions of their organisation's service culture and increases their willingness to provide appropriate customer service. The practical implications of such training interventions for Human Resource Management practices in service organisations will also be evaluated.Read moreRead less
Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse ....Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse organisations and social contexts. The model will help community organisations determine the self-efficacy of volunteers; enhance individual and collective volunteer capacity;identify new volunteer pathways responsive to the lifestyles and social and economic circumstances of volunteers;and create a more capable and responsive pool of volunteers.Read moreRead less
Strengthening Corporate Governance Behaviour in the Public Sector: Evaluating the Benefits of a Knowledge Systems Approach. There is considerable pressure on government agencies to improve corporate governance and become more accountable. But there is a lack of systematic data and analyses on the efficacy of the range of governance structures and arrangements in practice. In addressing this void, this study is of national significance. Building upon knowledge management and group behaviour proce ....Strengthening Corporate Governance Behaviour in the Public Sector: Evaluating the Benefits of a Knowledge Systems Approach. There is considerable pressure on government agencies to improve corporate governance and become more accountable. But there is a lack of systematic data and analyses on the efficacy of the range of governance structures and arrangements in practice. In addressing this void, this study is of national significance. Building upon knowledge management and group behaviour processes, the research will lead to the development and testing of best practice models and guidelines for corporate governance management in the public sectorRead moreRead less
Organisational Behaviour in the Victoria Police Force. One of the major challenges facing managers in the Victoria Police is to create working environments that provide employees with the best possible chance of achieving organisational objectives. Subsequently, the aim of this project is to investigate a comprehensive model of organisational behaviour that employs the psychological contract approach and an augmented job strain model to predict employee attitudes and behaviour over time. The com ....Organisational Behaviour in the Victoria Police Force. One of the major challenges facing managers in the Victoria Police is to create working environments that provide employees with the best possible chance of achieving organisational objectives. Subsequently, the aim of this project is to investigate a comprehensive model of organisational behaviour that employs the psychological contract approach and an augmented job strain model to predict employee attitudes and behaviour over time. The combined project model goes beyond the typical studies in this field by incorporating cutting-edge issues such as organisational citizenship behaviours. The Victoria Police is highly committed to this project and believes that the successful execution of this project will contribute to its strategic goals.Read moreRead less
Integrated Intelligent Decision Support for Field Design and Management of Census Operations in Australia. This project contributes to a more reliable and accurate measurement of the number and key characteristics of Australian people by supporting a more efficient and effective field design and management of the Census operations. As the Census provides a snapshot of Australia and is crucial to communities, private institutions and all levels of government in the planning of services and facili ....Integrated Intelligent Decision Support for Field Design and Management of Census Operations in Australia. This project contributes to a more reliable and accurate measurement of the number and key characteristics of Australian people by supporting a more efficient and effective field design and management of the Census operations. As the Census provides a snapshot of Australia and is crucial to communities, private institutions and all levels of government in the planning of services and facilities, this project not only addresses the research priority of smart information use, but also contributes to strengthening Australia's social and economic fabric. This project will also train highly qualified IT specialists critical to Australia's scientific and industrial development, thus increasing our competitiveness in information technology R&D.Read moreRead less