Examining multi-level Information Technology (IT) project alignment in government services: the case of contracted employment services. Improved Information Technology (IT) alignment is essential for the delivery of government services within a complex public-private, inter-organisational environment. This project will investigate the extent to which well-aligned IT support systems contribute positively to the efficient and effective delivery of contracted employment services.
The impact of strategic alignment on IT outsourcing success in a complex service setting. Improved conceptual and methodological understanding of strategic alignment is essential for better IT outsourcing decisions. This research will improve the performance of Australian industry by investigating how strategically well aligned ITO investments can lead to improved performance and greater competitive advantage.
Resolving the Alignment Issue between Business and Information Technology in Organizations. How to align a firm’s IT resources with its business needs attracts much attention in organisations, and hence in IS research. To date, however, work in this area has been principally atheoretic, and sometimes inconsistent. This project seeks to resolve theoretical inconsistencies to provide an internally consistent explanation on how to achieve alignment, and thereby improve business performance. This pr ....Resolving the Alignment Issue between Business and Information Technology in Organizations. How to align a firm’s IT resources with its business needs attracts much attention in organisations, and hence in IS research. To date, however, work in this area has been principally atheoretic, and sometimes inconsistent. This project seeks to resolve theoretical inconsistencies to provide an internally consistent explanation on how to achieve alignment, and thereby improve business performance. This project advances knowledge by engaging in: the first multi-theoretic study of how IT alignment evolves; the first comparison of institutional theory, punctuated equilibrium theory, and complexity theory; and the first study that combines a dual-case methodology with simulations in IS research.Read moreRead less
Preventing railway suicide: An open-systems perspective. Preventing railway suicide: An open-systems perspective. This project aims to develop an automated suicide risk detection system to reduce the incidence and impact of railway suicide, which has a devastating effect on victims’ families, station staff, train drivers, emergency workers, and bystanders. This project will use open-systems theory to develop two complementary information systems for more effective detection and reporting of suic ....Preventing railway suicide: An open-systems perspective. Preventing railway suicide: An open-systems perspective. This project aims to develop an automated suicide risk detection system to reduce the incidence and impact of railway suicide, which has a devastating effect on victims’ families, station staff, train drivers, emergency workers, and bystanders. This project will use open-systems theory to develop two complementary information systems for more effective detection and reporting of suicide risk; use these systems to investigate how different situational factors interact with different combinations of service interventions to influence suicide risk; and share the findings to reduce railway suicide in Australia and overseas.Read moreRead less
Testing the Big Bets Theory of strategic IT decision making. This project will test a new theory of strategic IT decision making called the Big-Bets theory. If confirmed, senior decision makers will have grounds for requesting more evidence-based decision making for major IT projects such as the Australian Government's IT outsourcing initiative, Telstra's Siebel-based CRM, and Victoria's Myki.
A theory of communicative practices within financial internet discussion site communities. This project aims to use online financial investment communities to identify factors that drive communication and influence knowledge co-creation, examine how systematic variations in these factors influence investor decision making, and develop a mid-range theory for explaining and predicting the influence of online communication patterns on individual decisions and market outcomes. By developing and vali ....A theory of communicative practices within financial internet discussion site communities. This project aims to use online financial investment communities to identify factors that drive communication and influence knowledge co-creation, examine how systematic variations in these factors influence investor decision making, and develop a mid-range theory for explaining and predicting the influence of online communication patterns on individual decisions and market outcomes. By developing and validating a new mid-range theory, initially in the financial investment context, this project will provide significant benefits, such as help to secure Australia’s place in a changing world through improved information flow.Read moreRead less
Discontinued Use of Social Media: Dichotomy of Rational & Emotional Choices. This project aims to gain a better understanding of discontinued use of social media. For businesses and governments, social media serves as a dynamic channel for engagement, value co-creation, and business analytics marketing that is lost when users choose to discontinue its use. This project will generate new knowledge of rational and emotional decision criteria, enabling design features of social media, and their com ....Discontinued Use of Social Media: Dichotomy of Rational & Emotional Choices. This project aims to gain a better understanding of discontinued use of social media. For businesses and governments, social media serves as a dynamic channel for engagement, value co-creation, and business analytics marketing that is lost when users choose to discontinue its use. This project will generate new knowledge of rational and emotional decision criteria, enabling design features of social media, and their complex effects on discontinued use of social media. The expected outcome of this project is an integrated theory of social media discontinuance. The project findings provide significant benefits, such as strategic capabilities and actionable knowledge for businesses and governments to mitigate social media discontinued use.Read moreRead less
Governance of Agile Software Development Projects. The aim of the project is to generate theoretical knowledge on how to govern agile teams effectively. Effective governance of software development projects is essential for companies to protect their information technology investments. Nowadays, companies have migrated to agile software development where requirements and solutions evolve iteratively and change frequently; yet formal approaches to governance (eg steering committee and detailed pl ....Governance of Agile Software Development Projects. The aim of the project is to generate theoretical knowledge on how to govern agile teams effectively. Effective governance of software development projects is essential for companies to protect their information technology investments. Nowadays, companies have migrated to agile software development where requirements and solutions evolve iteratively and change frequently; yet formal approaches to governance (eg steering committee and detailed plans) are ineffective and impede flexibility, agility and creativity. This project aims to identify informal governance approaches for agile projects based on team embeddedness and network theory. With this knowledge, management could ensure projects deliver value at an acceptable cost, quality and timescale.Read moreRead less
Strategic evaluation model for business-to-business electronic marketplace participation. Striving to become a knowledge-based nation is dependent upon the effective adoption, diffusion and implementation of ICT throughout the business community. The developing world markets, brought about by e-commerce and the increased ability to trade globally facilitated by e-markets, have created significant opportunities for Australian organisations. This research will produce a dynamic model that can be ....Strategic evaluation model for business-to-business electronic marketplace participation. Striving to become a knowledge-based nation is dependent upon the effective adoption, diffusion and implementation of ICT throughout the business community. The developing world markets, brought about by e-commerce and the increased ability to trade globally facilitated by e-markets, have created significant opportunities for Australian organisations. This research will produce a dynamic model that can be used to not only evaluate e-marketplace participation but a wide range of Internet applications. The research will provide Australian managers with the foundation of knowledge needed to guide and support their decision-making when implementing new technology.Read moreRead less
Dynamic Life Cycle Evaluation of Customer Relationship Management Systems. Striving to become a knowledge based nation is dependent upon effective adoption, diffusion and implementation of information and communication technology thoughout the business community. This research will produce a dynamic model that can be used to evaluate enterprise wide applications such as electronic Customer Relationship Management (CRM) so that managers can examine the impact of new tehnology on business processe ....Dynamic Life Cycle Evaluation of Customer Relationship Management Systems. Striving to become a knowledge based nation is dependent upon effective adoption, diffusion and implementation of information and communication technology thoughout the business community. This research will produce a dynamic model that can be used to evaluate enterprise wide applications such as electronic Customer Relationship Management (CRM) so that managers can examine the impact of new tehnology on business processes. In addition, the research will provide managers wit the foundation of knowledge needed to guide and support their decision-making when implementing new technology. Read moreRead less