Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, thr ....Socially Responsible Indicators for Policy, Practice and Benchmarking in Service Organisations. The Australian Government, while attempting to limit the spiralling costs of the welfare state, has encouraged market principles and practices in service organisations. This has raised value dilemmas and administrative tensions for education and welfare organisations who, while committed to social justice and social responsibility, have to operate efficiently and effectively. This research aims, through the identification and analysis of tensions between social and economic value orientations in the workplace, to develop a values framework and key socially responsible indicators for the improvement of policy, decision making and practice within the Industry Partners and the wider service sectors.Read moreRead less
The Social and Business Implications of Extending China's Social Security System. The Shanghai Bureau of Labour and Social Security (SBLSS) has introduced regulations that extend social security coverage to employees (including migrants) resident and/or working within the municipality of Shanghai but outside the city limits. These regulations are part of a reform program that aims to develop a comprehensive and sustainable social security system that will provide coverage to all of China's popul ....The Social and Business Implications of Extending China's Social Security System. The Shanghai Bureau of Labour and Social Security (SBLSS) has introduced regulations that extend social security coverage to employees (including migrants) resident and/or working within the municipality of Shanghai but outside the city limits. These regulations are part of a reform program that aims to develop a comprehensive and sustainable social security system that will provide coverage to all of China's population; and one that draws on Australia's experience with social security management. The Bureau has asked us to partcipate in assessing the reforms, a research opportunity offered to no other body of scholars inside or outside China.Read moreRead less
Where's the evidence? Understanding the use of evidence in Indigenous policy. The project will strengthen the social and economic fabric of Indigenous communities and Australia as a whole by helping to improve the production and use of robust evidence and the engagement of Indigenous people themselves in Indigenous policy development. The dialogue approach has been used in many conflict situations. Here it will help the development of innovative approaches to resolving tensions between policyma ....Where's the evidence? Understanding the use of evidence in Indigenous policy. The project will strengthen the social and economic fabric of Indigenous communities and Australia as a whole by helping to improve the production and use of robust evidence and the engagement of Indigenous people themselves in Indigenous policy development. The dialogue approach has been used in many conflict situations. Here it will help the development of innovative approaches to resolving tensions between policymakers, researchers and Indigenous people, and also Indigenous and non-Indigenous Australians. The project will significantly build the capacity of Indigenous researchers in this area. It will help Australian and international policymakers make more effective use of research in other areas of social policy. Read moreRead less
Currencies of Care: Establishing the scope of performance indicators in child and family welfare services. This project aims to establish the scope of performance indicators for assessing outcomes in welfare services in urban, regional and rural contexts. Its significance lies in the analysis of outcomes, in addition to service outputs, and in advancing understanding of performance assessment beyond a narrow focus on urban service delivery environments. The project combines UnitingCare Burnside' ....Currencies of Care: Establishing the scope of performance indicators in child and family welfare services. This project aims to establish the scope of performance indicators for assessing outcomes in welfare services in urban, regional and rural contexts. Its significance lies in the analysis of outcomes, in addition to service outputs, and in advancing understanding of performance assessment beyond a narrow focus on urban service delivery environments. The project combines UnitingCare Burnside's experience in and commitment to delivery of high quality services with the CIs' interdisciplinary expertise in evaluation of caring work. Anticipated outcomes include development of a conceptual framework for performance assessment which will be used by the industry partner in managing and delivering services.Read moreRead less
Community Management of Human Services in the Quasi-market: A critical examination of management practices in government funded community service providers. Small community organisations providing human services in Australia are in crisis following introduction by governments of funding practices based on quasi-market constructs of 'purchasing' and 'contracting'. These organisations traditionally based their structure and practices on participation of, and accountability to, the local community. ....Community Management of Human Services in the Quasi-market: A critical examination of management practices in government funded community service providers. Small community organisations providing human services in Australia are in crisis following introduction by governments of funding practices based on quasi-market constructs of 'purchasing' and 'contracting'. These organisations traditionally based their structure and practices on participation of, and accountability to, the local community. Explicit positioning of government as "customer" fundamentally alters this relationship. The research partners are increasingly aware of the practical issues for community management committees attempting to mediate these changes. In this research the emergent structures and practices of community organisations will be critically examined, and their impact on service provision analysed, through qualitative methods and textual analysis.Read moreRead less