Outcome Trust: An Experimental Validation. Scholars have studied trust from a host of disciplinary perspectives. With such a diversity of scholarship, we find both a conflict over approaches and methods as well as the inevitable differences about the fundamental nature of the concept of trust. Bhattacharya, Devinney & Pillutla develop a remarkably robust operational model of trust that is a function of two factors, the uncertainty faced by the parties to a relationship and the conjectures they ....Outcome Trust: An Experimental Validation. Scholars have studied trust from a host of disciplinary perspectives. With such a diversity of scholarship, we find both a conflict over approaches and methods as well as the inevitable differences about the fundamental nature of the concept of trust. Bhattacharya, Devinney & Pillutla develop a remarkably robust operational model of trust that is a function of two factors, the uncertainty faced by the parties to a relationship and the conjectures they form about each other's actions. We propose to test this formulation rigorously, using experimental methods, thereby allowing us to broaden our understanding of the critical concept of trust.Read moreRead less
The role of organisational events and emotions in strategic decision-making. Australia's international competitiveness depends to a large extent on the effectiveness of its business organisations. This effectiveness depends, in turn, on the quality of top managers' decision-making. Thus, understanding the way that managers make decisions is of critical importance if we are to develop programs to improve the competitiveness of Australian business organisations. The Australian researchers involve ....The role of organisational events and emotions in strategic decision-making. Australia's international competitiveness depends to a large extent on the effectiveness of its business organisations. This effectiveness depends, in turn, on the quality of top managers' decision-making. Thus, understanding the way that managers make decisions is of critical importance if we are to develop programs to improve the competitiveness of Australian business organisations. The Australian researchers involved in this grant application have been at the forefront of the international movement to include the study of emotions in organisational research. In a series of four projects, they combine with a noted US scholar, who specialises in the study of organisational justice, to study the decision-making patterns of top managers.Read moreRead less
Leaders as motivators: A test of an integrated theory of leadership and motivation to predict employees' psychological health and productivity. The effectiveness of organisations depends upon the quality of its leaders. While research shows that certain leader behaviours can enhance psychological heath (increase job satisfaction, reduce stress) and productivity, it is not clear why this occurs. This proposal addresses this shortcoming by developing a model of leadership that places motivation ....Leaders as motivators: A test of an integrated theory of leadership and motivation to predict employees' psychological health and productivity. The effectiveness of organisations depends upon the quality of its leaders. While research shows that certain leader behaviours can enhance psychological heath (increase job satisfaction, reduce stress) and productivity, it is not clear why this occurs. This proposal addresses this shortcoming by developing a model of leadership that places motivation as a core process between the leader's behaviour and outcomes. The model is tested across new innovative research designs, including a study that tests an intervention to improve leadership effectiveness. The research will increase the understanding of workplace leadership and provide practical ways to improve employees' psychological health and productivity.Read moreRead less
Increasing the effectiveness of remote and cross-cultural collaborations in organisations. Minerals, oil and gas exports dominate the Australian economy, and the effective organisation and management of collaborative work spanning remote, dispersed, environmentally fragile and culturally sensitive locations in this industry is a key challenge. Findings will provide insight into the systems, processes, and skills that are required to collaborate in these domains, improving international competiti ....Increasing the effectiveness of remote and cross-cultural collaborations in organisations. Minerals, oil and gas exports dominate the Australian economy, and the effective organisation and management of collaborative work spanning remote, dispersed, environmentally fragile and culturally sensitive locations in this industry is a key challenge. Findings will provide insight into the systems, processes, and skills that are required to collaborate in these domains, improving international competitiveness and global impact. Extensive efforts to interpret, synthesize and disseminate findings for scholars and non-scientists will also help inform educational agendas within industry and higher education to better prepare future collaborators.Read moreRead less
Celebrate. Remember. Fight Back. Episodic Volunteering for Non-Profits. This project seeks to improve the policy and practice of volunteer involvement in the non-profit sector. Non-profit organisations rely on volunteers, and their capacity to deliver vital community services is threatened by the decrease in long-term, continuous volunteering and increase in episodic (short-term, flexible) volunteering. The interdisciplinary project aims to use mixed methods (qualitative interviews and quantitat ....Celebrate. Remember. Fight Back. Episodic Volunteering for Non-Profits. This project seeks to improve the policy and practice of volunteer involvement in the non-profit sector. Non-profit organisations rely on volunteers, and their capacity to deliver vital community services is threatened by the decrease in long-term, continuous volunteering and increase in episodic (short-term, flexible) volunteering. The interdisciplinary project aims to use mixed methods (qualitative interviews and quantitative surveys) and multiple perspectives (volunteers and staff who manage them) to develop an episodic volunteering definition; to explore the economic and social impact of episodic volunteering, and to develop a theoretical model of volunteer retention. The findings are intended to provide an evidence base and recommendations for non-profit sector policy and practice.Read moreRead less
Flexible Expertise in Senior Executives. The prosperity of Australian society requires effective management in the face of accelerating economic, technological, social, and environmental changes. Leaders of Australian organizations must display flexibility in responding to the increasingly fluid and complex problems that confront them if they are to succeed in the global economy. An innovative model of flexible expertise that links synergisms of knowledge, self-regulatory processes, transfer and ....Flexible Expertise in Senior Executives. The prosperity of Australian society requires effective management in the face of accelerating economic, technological, social, and environmental changes. Leaders of Australian organizations must display flexibility in responding to the increasingly fluid and complex problems that confront them if they are to succeed in the global economy. An innovative model of flexible expertise that links synergisms of knowledge, self-regulatory processes, transfer and learning will be developed in studies of managers from leading Australian organizations. The results will be used to inform programs to accelerate the development of flexible expertise and leadership skills and address the current lack of human capital to fill executive leadership roles.Read moreRead less
Motivating work teams: An emergence-based process model . With work teams having to undertake more critical and complex tasks, this project aims to develop and evaluate a new process model of team motivation emergence through field studies using varied samples of workers, simulation studies, and computational modelling. The project expects to generate solutions to Australia's declining work engagement by answering calls for research on how to develop team motivation. Expected outcomes include n ....Motivating work teams: An emergence-based process model . With work teams having to undertake more critical and complex tasks, this project aims to develop and evaluate a new process model of team motivation emergence through field studies using varied samples of workers, simulation studies, and computational modelling. The project expects to generate solutions to Australia's declining work engagement by answering calls for research on how to develop team motivation. Expected outcomes include new knowledge of team motivation disseminated through scholarly and practitioner-oriented publications and presentations, as well as practical team assessment and training tools made available to organisations so they can improve team performance.
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Knowledge sharing in teams. There is considerable interest in understanding principles governing effective management and sharing of knowledge in organisations. Members of organisations acquire much knowledge from external sources, other staff, practice, and experience, which, if shared efficiently, makes a significant difference to performance. This project focuses on the team, the basic unit in modern organisations. Four studies are proposed to examine antecedents of knowledge sharing, the re ....Knowledge sharing in teams. There is considerable interest in understanding principles governing effective management and sharing of knowledge in organisations. Members of organisations acquire much knowledge from external sources, other staff, practice, and experience, which, if shared efficiently, makes a significant difference to performance. This project focuses on the team, the basic unit in modern organisations. Four studies are proposed to examine antecedents of knowledge sharing, the relationship between amount and type of knowledge shared and team performance, identification of different knowledge-sharing roles taken by team members, and the effect of several highly active knowledge sharers on team performance. The findings will add to the literature on communication and information exchange in organisations, and will point to strategies for implementing effective knowledge sharing practices.
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Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, i ....Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, innovation, and mental health. The project is significant because it focuses on how to promote behaviors that have often been neglected in research.Read moreRead less
The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in ....The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in developing more effective models of quality care. In addition this research will enable health care professionals to build holistic, adaptable and multidisciplinary approaches to patient care in order to ensure a sustainable health care system for the future.Read moreRead less