A History of Foreign Multinational Enterprises in Australia from Federation. We aim to deliver the first history of foreign multinational firms in twentieth-century Australia, connecting to, and enhancing, a rich overseas literature on global business. Foreign corporations have played a critical but poorly understood role here with public and policy opinions polarised between approval for new investment, job creation and innovation against concern for their impact on tax revenue, competition, an ....A History of Foreign Multinational Enterprises in Australia from Federation. We aim to deliver the first history of foreign multinational firms in twentieth-century Australia, connecting to, and enhancing, a rich overseas literature on global business. Foreign corporations have played a critical but poorly understood role here with public and policy opinions polarised between approval for new investment, job creation and innovation against concern for their impact on tax revenue, competition, and economic policy. Through a closer, long term understanding of multinationals – their magnitude, motives to settle here, corporate structures, and adaptation to local conditions – our findings will inform public debate and policy about the roles of foreign investment and foreign enterprises in the Australian economy today.Read moreRead less
Governance of information technology programmes: achieving accountability, control and success. This project aims to improve the effectiveness with which IT-enabled programmes are managed by public and private organisations. The theoretical knowledge and guides for good practice emerging from this study will contribute to increased success in managing and delivering complex and vital programmes across Australia.
The key strategies in firms' realisation of value from ICT: A transformational model of ICT value generation. Studies indicate that information and communication technologies (ICT) have contributed significantly to Australia's productivity gains over the last decade. It is not well understood, however, why some firms and some industries have been able to benefit significantly more from ICT use than others. This study will show the strategies and practices that are used by the firms that gain max ....The key strategies in firms' realisation of value from ICT: A transformational model of ICT value generation. Studies indicate that information and communication technologies (ICT) have contributed significantly to Australia's productivity gains over the last decade. It is not well understood, however, why some firms and some industries have been able to benefit significantly more from ICT use than others. This study will show the strategies and practices that are used by the firms that gain maximum benefit from ICT - the 'ICT winners'. The lessons learned will allow other firms to gain further benefits from ICT, potentially leading overall to further economic gains by industries and the nation. Read moreRead less
Development of psychological capital in emergency service organisations. The project addresses the research priorities ‘Promoting good health and well being for all Australians’ and Safeguarding Australia. The project will identify ways in which the performance and wellbeing of volunteer and paid members of emergency service organisations can be enhanced, potentially diminishing the likelihood of depression, aggression, and other detrimental effects. The findings will also contribute to the qual ....Development of psychological capital in emergency service organisations. The project addresses the research priorities ‘Promoting good health and well being for all Australians’ and Safeguarding Australia. The project will identify ways in which the performance and wellbeing of volunteer and paid members of emergency service organisations can be enhanced, potentially diminishing the likelihood of depression, aggression, and other detrimental effects. The findings will also contribute to the quality of training provided to leaders in emergency services. Theoretically, the project will advance understanding of the mechanisms that underpin the psychological capital construct, placing Australian researchers at the forefront of this important emerging field of inquiry.Read moreRead less
Whistling While They Work: Enhancing the Theory and Practice of Internal Witness Management in Public Sector Organisations. The protection of whistleblowers and other internal witnesses to corruption, misconduct and maladministration is a great unsolved problem in public sector governance. Involving 11 integrity institutions, this first national study of internal witness management will describe and compare organisational experience under varying public interest disclosure regimes across the Au ....Whistling While They Work: Enhancing the Theory and Practice of Internal Witness Management in Public Sector Organisations. The protection of whistleblowers and other internal witnesses to corruption, misconduct and maladministration is a great unsolved problem in public sector governance. Involving 11 integrity institutions, this first national study of internal witness management will describe and compare organisational experience under varying public interest disclosure regimes across the Australian public sector. By identifying and promoting current best practice in workplace responses to public interest whistleblowing, the project will use the experience and perceptions of internal witnesses and first- and second-level managers to identify more routine strategies for preventing, reducing and addressing reprisals and other whistleblowing-related conflicts.Read moreRead less
Determining the factors influencing the success of private and community-owned Indigenous businesses across remote, regional and urban Australia. The main benefit of this project is a thorough understanding of the challenges facing Indigenous enterprises in a range of geographical, economic and social settings. The research will identify and determine the importance of a broad range of factors which influence the success of Indigenous enterprises.
Emotions and Employee Turnover: New Methods for Complex Dynamic Systems. This project aims to vastly improve the data-analytic capabilities of social and health researchers, while increasing knowledge about emotion dynamics and their link to employee turnover. By drawing on and advancing methods from ecology and applied physics, this project plans to investigate the role that individual emotions play in employee turnover with new quantitative methods for characterising and testing causality in c ....Emotions and Employee Turnover: New Methods for Complex Dynamic Systems. This project aims to vastly improve the data-analytic capabilities of social and health researchers, while increasing knowledge about emotion dynamics and their link to employee turnover. By drawing on and advancing methods from ecology and applied physics, this project plans to investigate the role that individual emotions play in employee turnover with new quantitative methods for characterising and testing causality in complex dynamic systems. The expected outcomes include an improved capacity for researchers, managers, and policy makers to understand complex organisational, economic, and health systems. This will provide immediate societal benefits by informing the development and deployment of targeted interventions in such systems.Read moreRead less
Understanding the Factors which Underlie Successful Refugee Integration in the Australian Workplace. There is general agreement that more needs to be done to integrate refugees into the Australian workplace. This project aims to: identify psychological predictors that enable refugee workers to succeed in maintaining their employment and perform at a higher level; examine the importance of workplace and social support to refugee workplace integration, and the groups for which it may have the grea ....Understanding the Factors which Underlie Successful Refugee Integration in the Australian Workplace. There is general agreement that more needs to be done to integrate refugees into the Australian workplace. This project aims to: identify psychological predictors that enable refugee workers to succeed in maintaining their employment and perform at a higher level; examine the importance of workplace and social support to refugee workplace integration, and the groups for which it may have the greatest benefit; and, investigate the effectiveness of a training program as an intervention to enhance refugee job performance and retention. Results will have significant benefits for refugees, their employers and their communities, and will provide a road-map to improve integration of refugees into Australian society.Read moreRead less
Older workers & psychological contracts: A dynamic perspective. This project aims to track the trajectories of older workers’ psychological contracts that shape their give-and-take with the organisation. Little is understood about how these psychological contracts change as older workers continue to pursue work through their fifth, sixth, seventh and eighth decades of life. This project tracks older workers over intensive, repeated in-depth interviews and a large-scale longitudinal panel study. ....Older workers & psychological contracts: A dynamic perspective. This project aims to track the trajectories of older workers’ psychological contracts that shape their give-and-take with the organisation. Little is understood about how these psychological contracts change as older workers continue to pursue work through their fifth, sixth, seventh and eighth decades of life. This project tracks older workers over intensive, repeated in-depth interviews and a large-scale longitudinal panel study. The outcomes fill significant gaps in our understanding of older workers’ needs and orientation toward work, and identify the age-related changes and organisational practices that spur older workers to sustain a strong trajectory of productive participation in the workforce.Read moreRead less
Next generation Customer Relationship Management (CRM) framework through intelligence and relationships from multiple information sources. In the current competitive times, organisations need to improve their service delivery and customer care processes and provide customised service to customers. This project develops a Customer Relationship Management (CRM) framework that can extract intelligence and relationships from multiple data sources to improve customer management and satisfaction in pu ....Next generation Customer Relationship Management (CRM) framework through intelligence and relationships from multiple information sources. In the current competitive times, organisations need to improve their service delivery and customer care processes and provide customised service to customers. This project develops a Customer Relationship Management (CRM) framework that can extract intelligence and relationships from multiple data sources to improve customer management and satisfaction in public and private organisations.Read moreRead less