Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these ele ....Organisational Readiness for Enterprise Resource Planning Implementation. An ERP implementation is a significant organisational intervention and its success is affected by many variables including the organisation's culture, decision-making strategies, risk taking orientation, leadership strategies and perceptions of the value of Information Technology. We seek to develop a organisational behaviour modification program in order to position the firm to succeed by overcoming barriers in these elements. We will (1) identify key variables that inhibit an ERP implementation; (2) develop strategies to orient the organisation to achieve business benefit from the ERP implementation; and (3) track the effectiveness of these strategies through a program of participative action research.Read moreRead less
Australian Indigenous entrepreneurial leadership. This project will provide evidence-based research and policy advice on effective business education interventions for Australian Indigenous enterprises and individuals. It will also explore the unique challenges Indigenous leaders face in owning or operating commercial enterprises.
Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employe ....Leveraging organisational context to maximise team performance and thriving: a dynamic approach to understand team learning across diverse settings. Work teams can be a means of delivering business objectives as well as promoting human thriving, resulting in employees who are learning and physically vital. Yet competing tensions in organisations threaten these outcomes. The project will examine ways of mitigating contextual challenges to result in sustained organisational performance and employee well being.Read moreRead less
Firm Early Development and Performance (FEDP): A Panel Study. Research in several developed economies has shown that small, independent firms - and especially the new entries - contribute disproportionately to innovation, job creation and regional economic well-being. The project will substantially improve our understanding of successful development pathways across a range of contexts facing young Australian firms, and ultimately lead to improved business outcomes and economic and social benefit ....Firm Early Development and Performance (FEDP): A Panel Study. Research in several developed economies has shown that small, independent firms - and especially the new entries - contribute disproportionately to innovation, job creation and regional economic well-being. The project will substantially improve our understanding of successful development pathways across a range of contexts facing young Australian firms, and ultimately lead to improved business outcomes and economic and social benefits. In contribution to NRP 3.5, promoting an innovation culture and economy, high-technology firms will be over-sampled and given particular attention. The research is part of a strategy to create a world class research centre in entrepreneurship.Read moreRead less
Behind the scenes: diversity management paradigm shifts and sticking points. Many Australian organisations miss out on the potential benefits of workforce diversity because they do not manage diversity effectively. This project will investigate how organisations can initiate and direct change processes to manage diversity more effectively, and as a result, experience higher productivity and employee engagement.
The evolution of global communities of practice within organisations: leveraging structure, identity and coordination. Communities of practice, groups of people who interact to share interests, concerns, or problems in a topic area, are popular within global organizations seeking to leverage dispersed knowledge and expertise for competitive advantage. This research project will examine factors that influence the effectiveness of global communities of practice.
Scenario driven management in a network environment. Scenario planning is the process of identifying plausible futures and their inherent risks. The organisation, the network within which it is embedded, and the environment in which the network operates, form a complex system of non-linear, dynamic, interrelationships. This project will develop a continuous process of scenario planning, capturing learning about the future as it emerges. The project fuses the use of agents for intelligent data co ....Scenario driven management in a network environment. Scenario planning is the process of identifying plausible futures and their inherent risks. The organisation, the network within which it is embedded, and the environment in which the network operates, form a complex system of non-linear, dynamic, interrelationships. This project will develop a continuous process of scenario planning, capturing learning about the future as it emerges. The project fuses the use of agents for intelligent data collection and negotiation with agent-based modelling to build powerful network-based scenario modelling systems for commercial applications. This outcome will place Australia on the frontier of smart information use.Read moreRead less
The impact of institutional pressure on the management of organisational gender diversity. Women’s low representation in senior management and boards led to the Australian Securities Exchange (ASX) requiring listed companies to report on gender diversity. This project examines if women’s representation is changing in response to the ASX requirements and identifies organisational strategies for achieving sustainable gender diversity.
Visualising Value in Australian Organisations: Case Studies in Extended Performance Management, Measurement and Reporting. This research positions and develops Australia at the forefront of the knowledge economy. Participating organisations will realise insights into their invisible resources and improve their understanding of the performance, utilisation and productivity of their intangible resources. Corporate social responsibility and social and environmental management are recognized as cruc ....Visualising Value in Australian Organisations: Case Studies in Extended Performance Management, Measurement and Reporting. This research positions and develops Australia at the forefront of the knowledge economy. Participating organisations will realise insights into their invisible resources and improve their understanding of the performance, utilisation and productivity of their intangible resources. Corporate social responsibility and social and environmental management are recognized as crucial to the contemporary organisation and this research provides a means of managing, measuring and reporting these perspectives, enhancing Australia's reputation and long-term economic sustainability. Read moreRead less
A Protocol for Customer Relationship Management Implementation and Evaluation. In 2001, companies worldwide invested US$20 billion (US$125 billion by 2004) in Customer Relationship Management (CRM). Despite the magnitude of this investment, the general consensus among practitioners is that most CRM systems have failed to live up to expectations. This is somewhat alarming, given that the theoretical underpinnings of relationship management are both well developed and intuitively sound. This pr ....A Protocol for Customer Relationship Management Implementation and Evaluation. In 2001, companies worldwide invested US$20 billion (US$125 billion by 2004) in Customer Relationship Management (CRM). Despite the magnitude of this investment, the general consensus among practitioners is that most CRM systems have failed to live up to expectations. This is somewhat alarming, given that the theoretical underpinnings of relationship management are both well developed and intuitively sound. This project investigates the contradiction between relationship theory and CRM practice. It will identify and synthesise critical factors in the success or failure of attempts to implement CRM as a preliminary stage to developing a protocol for successful CRM implementation and evaluation.Read moreRead less