Designing for scale: understanding the value of information and communication technologies for individuals, communities and movements. This project will build an understanding of how we can design information systems to have a positive, significant impact at different human scales: individual, community and society at large. Using software that advises individuals on how much water to use in their gardens, the project will question how this vehicle can effect large-scale change in our communitie ....Designing for scale: understanding the value of information and communication technologies for individuals, communities and movements. This project will build an understanding of how we can design information systems to have a positive, significant impact at different human scales: individual, community and society at large. Using software that advises individuals on how much water to use in their gardens, the project will question how this vehicle can effect large-scale change in our communities.Read moreRead less
Learned Academies Special Projects - Grant ID: LA170100025
Funder
Australian Research Council
Funding Amount
$210,000.00
Summary
Big data in Australian research: issues, challenges and opportunities. This project aims to enhance discovery, productivity and translation within and between disciplines in Australian research through better utilisation of big data. Advances in our ability to capture, store, process and analyse large data sets are transforming many parts of society, including the research sector. Machine learning, for example, will allow data-driven analysis of massive, unstructured data sets such as social med ....Big data in Australian research: issues, challenges and opportunities. This project aims to enhance discovery, productivity and translation within and between disciplines in Australian research through better utilisation of big data. Advances in our ability to capture, store, process and analyse large data sets are transforming many parts of society, including the research sector. Machine learning, for example, will allow data-driven analysis of massive, unstructured data sets such as social media archives or financial records in ways that will shed new light on many complex research questions. This project will map existing capability and infrastructure within and across disciplines, identify common and discipline-specific practices, challenges and opportunities, and assess technology, infrastructure, training and collaboration priorities for Australia.
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Discovery Early Career Researcher Award - Grant ID: DE160100548
Funder
Australian Research Council
Funding Amount
$298,000.00
Summary
Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service ....Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service users will sometimes struggle with online transactions. In the worst case, people may be excluded from accessing important services. Insights from this research are expected to help public and private organisations to deliver high-quality digital services that empower service users.Read moreRead less