Transforming Banking Service Delivery Through Connected Communities. This project aims to develop a deeper understanding of the potential that the increased connectedness between customers has for organisations in the services sector. The massive uptake of social technologies demonstrates the high demand for connectedness. However, to date corporations and their customers have insufficient means to utilise such communities. Using the banking sector as an example, the project's outcomes intend to ....Transforming Banking Service Delivery Through Connected Communities. This project aims to develop a deeper understanding of the potential that the increased connectedness between customers has for organisations in the services sector. The massive uptake of social technologies demonstrates the high demand for connectedness. However, to date corporations and their customers have insufficient means to utilise such communities. Using the banking sector as an example, the project's outcomes intend to show how digital communities can improve the delivery of services and facilitate new co-delivery and brokerage models.Read moreRead less
Presenting graphics to blind students using a touchscreen interface extended with haptic and audio feedback. The project will develop a new device for the presentation of accessible graphics based on a touchscreen computer extended with haptic and audio feedback. The aim is to improve access to graphics and other two-dimensional information in the classroom by blind students.
User-Adaptive Search and Evaluation for Complex Information-Seeking Tasks. This project plans to develop a new evaluation framework to understand and characterise web users and their situation within complex, multi-faceted search tasks, exemplified through job-search. While evaluation of web search engine effectiveness is relatively well understood, measuring information retrieval performance in the context of complex tasks with heterogeneous users is a largely neglected problem. This project pl ....User-Adaptive Search and Evaluation for Complex Information-Seeking Tasks. This project plans to develop a new evaluation framework to understand and characterise web users and their situation within complex, multi-faceted search tasks, exemplified through job-search. While evaluation of web search engine effectiveness is relatively well understood, measuring information retrieval performance in the context of complex tasks with heterogeneous users is a largely neglected problem. This project plans to mine user-specific characteristics and situations from complex profiles and interaction logs for online information services run by the industry partner, SEEK. The new techniques are intended to redefine understanding of task-oriented search, and have the potential to reinvent the user experience for complex search tasks. This project will transform how practical search systems are measured within complex task scenarios. This will result in substantial economic impact by enabling businesses providing task-based search services to provide more customized offerings. Within the target domain (job search), this greatly enhances a service highly relevant to Australia's productivity.Read moreRead less
The next generation speaker recognition system. The next generation of speaker recognition technologies developed through this project will enable secure person authentication by voice in financial transactions and benefit the community through the elimination of identity fraud. This project will safeguard Australia by identifying criminal suspects using their voice and combat terrorism by using voice to locate and track terrorists.
Third Generation of Positioning System for Underground Mine Environments. This project aims to research a robust high accuracy positioning system for underground mining environments to improve worker safety and mine efficiency. Positioning in underground mining environments is a key requirement in ensuring the safety of mine workers. It is also a critical technological capability in resolving mine productivity bottlenecks. Australia is one of the largest mining nations and is a leader in mining- ....Third Generation of Positioning System for Underground Mine Environments. This project aims to research a robust high accuracy positioning system for underground mining environments to improve worker safety and mine efficiency. Positioning in underground mining environments is a key requirement in ensuring the safety of mine workers. It is also a critical technological capability in resolving mine productivity bottlenecks. Australia is one of the largest mining nations and is a leader in mining-related research and development and this project intends to support the growth of the valuable mining sector by addressing a significant engineering challenge.Read moreRead less