Transforming Banking Service Delivery Through Connected Communities. This project aims to develop a deeper understanding of the potential that the increased connectedness between customers has for organisations in the services sector. The massive uptake of social technologies demonstrates the high demand for connectedness. However, to date corporations and their customers have insufficient means to utilise such communities. Using the banking sector as an example, the project's outcomes intend to ....Transforming Banking Service Delivery Through Connected Communities. This project aims to develop a deeper understanding of the potential that the increased connectedness between customers has for organisations in the services sector. The massive uptake of social technologies demonstrates the high demand for connectedness. However, to date corporations and their customers have insufficient means to utilise such communities. Using the banking sector as an example, the project's outcomes intend to show how digital communities can improve the delivery of services and facilitate new co-delivery and brokerage models.Read moreRead less
Designing for scale: understanding the value of information and communication technologies for individuals, communities and movements. This project will build an understanding of how we can design information systems to have a positive, significant impact at different human scales: individual, community and society at large. Using software that advises individuals on how much water to use in their gardens, the project will question how this vehicle can effect large-scale change in our communitie ....Designing for scale: understanding the value of information and communication technologies for individuals, communities and movements. This project will build an understanding of how we can design information systems to have a positive, significant impact at different human scales: individual, community and society at large. Using software that advises individuals on how much water to use in their gardens, the project will question how this vehicle can effect large-scale change in our communities.Read moreRead less
Reconceptualising the information system as a service. Through parallel efforts in Australia and China, the study aims to propel 'IS-Impact', the Australia-originated and most extensively validated IS success measurement model, to become the Information Systems evaluation approach of choice globally, in both research and practice.
Federated Cloud Services Configuration and Orchestration. Cloud computing allows organisations to expand or contract their computing footprint based on existing demand. However, existing cloud delivery models support individual segregated and heterogeneous functionalities, which prevent effective coordinated combination of on-premise and off-premise applications, services, and resources. This project aims to significantly contribute to the scientific foundations for the model-driven and elastic ....Federated Cloud Services Configuration and Orchestration. Cloud computing allows organisations to expand or contract their computing footprint based on existing demand. However, existing cloud delivery models support individual segregated and heterogeneous functionalities, which prevent effective coordinated combination of on-premise and off-premise applications, services, and resources. This project aims to significantly contribute to the scientific foundations for the model-driven and elastic configuration and orchestration of resources over heterogeneous cloud services. The outcomes of the project aim to contribute to lifting productivity and economic growth through interoperable and elastic cloud service technologies as well as delivering appropriate skills for the new digital economy.Read moreRead less
Learned Academies Special Projects - Grant ID: LA170100025
Funder
Australian Research Council
Funding Amount
$210,000.00
Summary
Big data in Australian research: issues, challenges and opportunities. This project aims to enhance discovery, productivity and translation within and between disciplines in Australian research through better utilisation of big data. Advances in our ability to capture, store, process and analyse large data sets are transforming many parts of society, including the research sector. Machine learning, for example, will allow data-driven analysis of massive, unstructured data sets such as social med ....Big data in Australian research: issues, challenges and opportunities. This project aims to enhance discovery, productivity and translation within and between disciplines in Australian research through better utilisation of big data. Advances in our ability to capture, store, process and analyse large data sets are transforming many parts of society, including the research sector. Machine learning, for example, will allow data-driven analysis of massive, unstructured data sets such as social media archives or financial records in ways that will shed new light on many complex research questions. This project will map existing capability and infrastructure within and across disciplines, identify common and discipline-specific practices, challenges and opportunities, and assess technology, infrastructure, training and collaboration priorities for Australia.
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Trust and Safety in Autonomous Mobility Systems: A Human-centred Approach. This project aims to understand the link between trust, safety, and the public acceptance of driverless cars. The uptake of autonomous mobility systems relies upon public trust. Recent injuries, and even a fatality, have highlighted the risks they pose to pedestrians in particular. The project investigates new interfaces for improving public trust and pedestrial safety by allowing vehicles to communicate with the people a ....Trust and Safety in Autonomous Mobility Systems: A Human-centred Approach. This project aims to understand the link between trust, safety, and the public acceptance of driverless cars. The uptake of autonomous mobility systems relies upon public trust. Recent injuries, and even a fatality, have highlighted the risks they pose to pedestrians in particular. The project investigates new interfaces for improving public trust and pedestrial safety by allowing vehicles to communicate with the people around them. Along the way, it develops a validated approach for simulating real interactions with autonomous vehicles in a virtual-reality environment. Benefits include strategies for making driverless cars safer for pedestrians and a new approach for testing solutions to this emerging problem in a low-cost, low-risk way.Read moreRead less
Presenting graphics to blind students using a touchscreen interface extended with haptic and audio feedback. The project will develop a new device for the presentation of accessible graphics based on a touchscreen computer extended with haptic and audio feedback. The aim is to improve access to graphics and other two-dimensional information in the classroom by blind students.
Discovery Early Career Researcher Award - Grant ID: DE120100776
Funder
Australian Research Council
Funding Amount
$375,000.00
Summary
Designing process models to support communication and decision-making. This project will develop guidelines to assist analysts in describing business processes by identifying theoretical factors of process model quality. The outcomes will make it easier to make informed decisions about process re-design, business innovation or software development, thus contributing to project cost savings and better processes.
A ubiquitous system for indoor location-based services. This project aims to design a system capable of providing location-based services in WiFi-enabled indoor buildings. The project expects to address two major challenges hindering such a system, capability to identify a user's location in any indoor venue with minimum manual overhead, and effective data management techniques for indoor data. Expected outcomes of this project include new techniques for managing and utilising indoor location da ....A ubiquitous system for indoor location-based services. This project aims to design a system capable of providing location-based services in WiFi-enabled indoor buildings. The project expects to address two major challenges hindering such a system, capability to identify a user's location in any indoor venue with minimum manual overhead, and effective data management techniques for indoor data. Expected outcomes of this project include new techniques for managing and utilising indoor location data and enhanced international collaborations. The project will support and enhance a wide range of indoor applications such as emergency services, assisted healthcare systems, indoor asset tracking, event planning, indoor venue management, and consumer experience.Read moreRead less
Discovery Early Career Researcher Award - Grant ID: DE160100548
Funder
Australian Research Council
Funding Amount
$298,000.00
Summary
Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service ....Conceptualizing and Measuring Digital Service Quality. The project aims to understand customer quality perceptions of digital services, and the factors, such as customer's own skill-levels, that help people to optimise their experiences. Public and private organisations are pushing customers from face-to-face to digital service and self-service models, sometimes offering no alternatives (eg many travel visas can only be obtained online). E-commerce research suggests up to 80 per cent of service users will sometimes struggle with online transactions. In the worst case, people may be excluded from accessing important services. Insights from this research are expected to help public and private organisations to deliver high-quality digital services that empower service users.Read moreRead less