Ethnographies of housing: exploring the role of housing officers in public housing service provision. This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing servi ....Ethnographies of housing: exploring the role of housing officers in public housing service provision. This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing services in Australia and builds on comparable work done in the United Kingdom and America. The knowledge generated will inform innovation in public housing services, housing policy debates and emerging programs designed to integrate housing with other human services.Read moreRead less
Special Research Initiatives - Grant ID: SR0354508
Funder
Australian Research Council
Funding Amount
$10,000.00
Summary
A collaboration to study organisational and social factors of work practice change to reduce risk of harm in healthcare. Preventing harm is a national priority in healthcare and research. Recent studies that quantified the extent of healthcare error has focussed policy attention on technical solutions to manage risk. This focus has not brought hoped-for sustainable improvement because the often-invisible environmental barriers to change have not been identified and addressed. A cross-disciplin ....A collaboration to study organisational and social factors of work practice change to reduce risk of harm in healthcare. Preventing harm is a national priority in healthcare and research. Recent studies that quantified the extent of healthcare error has focussed policy attention on technical solutions to manage risk. This focus has not brought hoped-for sustainable improvement because the often-invisible environmental barriers to change have not been identified and addressed. A cross-disciplinary collaboration of academics, consumers and industry partners will link to investigate the organisational, social and psychological factors that facilitate or impede change and the conditions under which sustainable improvement can be achieved. The collaboration is unique. Economic, industrial, societal and professional outcomes with international implications are expected.Read moreRead less
Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of ....Investigating the Impact of Work Design on Productive Wellbeing in Mercy Health: The Modernising Third Sector. Around the world the Third Sector (TS) of the economy is coming under pressure to modernise their management. The typical approaches to modern management being imposed overseas may not be appropriate for TS organisations and therefore they need to be critically examined, especially for their impact on employees. In Australia the TS is a large (approx. $15billion), yet low-profile set of organisations, of which the health industry is central. This project will investigate the issues that make workplaces in a TS health organisation a healthier and more productive place to work. The results could directly help improve workplaces covering more than 150,000 employees.Read moreRead less
Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse ....Enhancing volunteer capacity to maximise the volunteer resources for contextually diverse community organisations. The study aims to maximise the volunteer resources available to community organisations through the development of a flexible organisational volunteer model that enhances each volunteer's capacity, particularly at key points of their engagement.Individual volunteer capacities will be analysed using a multidimensional measure validated with different volunteer samples across diverse organisations and social contexts. The model will help community organisations determine the self-efficacy of volunteers; enhance individual and collective volunteer capacity;identify new volunteer pathways responsive to the lifestyles and social and economic circumstances of volunteers;and create a more capable and responsive pool of volunteers.Read moreRead less