Predicting the diagnostic performance of individuals and organisations. Predicting the diagnostic performance of individuals and organisations. This project aims to address diagnostic error in advanced technology systems, by providing a mechanism to assess and improve individual diagnosticians’ performance. Organisations that rely on their employees’ diagnostic skills rarely assess them once the operators become qualified, so there is no basis for interventions that might prevent diagnostic erro ....Predicting the diagnostic performance of individuals and organisations. Predicting the diagnostic performance of individuals and organisations. This project aims to address diagnostic error in advanced technology systems, by providing a mechanism to assess and improve individual diagnosticians’ performance. Organisations that rely on their employees’ diagnostic skills rarely assess them once the operators become qualified, so there is no basis for interventions that might prevent diagnostic errors affecting thousands. This research tests a new method of assessing diagnostic skills based on how skilled operators respond to cues. This project will test how employees’ diagnostic skills change and whether this change corresponds to measures of organisational performance. This research is expected to provide organisations with a tool to pre-empt diagnostic errors that could minimise costs to the economy.Read moreRead less
How feedback can impair recognition judgments and undermine border security, criminal investigations, educational testing, and medical screening. If a customs officer learns that they have missed an explosive device while screening luggage, will this affect their judgment? In many scenarios, a person receives feedback about their recognition memory performance and has to try again without having another chance to study the material. Almost no research has examined the effects of feedback on reco ....How feedback can impair recognition judgments and undermine border security, criminal investigations, educational testing, and medical screening. If a customs officer learns that they have missed an explosive device while screening luggage, will this affect their judgment? In many scenarios, a person receives feedback about their recognition memory performance and has to try again without having another chance to study the material. Almost no research has examined the effects of feedback on recognition in the absence of opportunity for further study. This is problematic because many vitally important recognition decisions lack such opportunity. Using various scenarios (face recognition, security screening, multiple-choice testing, and medical screening) this project will demonstrate that feedback affects recognition performance differently depending on the nature of the recognition decision.Read moreRead less