From entitlement to experiment: The new governance of welfare to work. This project aims to model and explain the governance dynamics of welfare to work in Australia, New Zealand and the United Kingdom. Australia regularly undertakes major governance reforms in providing welfare to the unemployed and other groups in need. In this dynamic environment, welfare agencies are struggling to deliver benefits to the most disadvantaged people. Services must balance the need to meet central performance re ....From entitlement to experiment: The new governance of welfare to work. This project aims to model and explain the governance dynamics of welfare to work in Australia, New Zealand and the United Kingdom. Australia regularly undertakes major governance reforms in providing welfare to the unemployed and other groups in need. In this dynamic environment, welfare agencies are struggling to deliver benefits to the most disadvantaged people. Services must balance the need to meet central performance requirements against the desire to help clients. The project aims to create a new framework for understanding how policy instruments and design experiments can improve services for those who are in need.Read moreRead less
The new digital governance of welfare to work. This project aims to analyse the implementation of a 'digital first' employment services system, its effects on frontline services and governance, and its potential for policy learning. It expects to generate new knowledge on how digitalisation changes interactions between jobseekers, providers, employers and the government, by working with our industry partners in a collaborative innovation lab. Expected outcomes of this project include a theoretic ....The new digital governance of welfare to work. This project aims to analyse the implementation of a 'digital first' employment services system, its effects on frontline services and governance, and its potential for policy learning. It expects to generate new knowledge on how digitalisation changes interactions between jobseekers, providers, employers and the government, by working with our industry partners in a collaborative innovation lab. Expected outcomes of this project include a theoretically informed, and practically tested, model of how digitalisation can promote service design and policy innovation that benefits jobseekers and employers. This should provide significant benefits for welfare system design, service outcomes, and policy learning nationally and internationally. Read moreRead less