An international evaluation of work-family balance: Validation of the work-family balance measure and theoretical model. Work-family imbalance costs Australia $8 billion per annum, via staff absenteeism, turnover, and health costs. By employing two Australian and three international experts, this project will investigate the long-term process of work-family balance, identify effective employment policies, and produce a new balance measure for use by industry and government. This will lead to imp ....An international evaluation of work-family balance: Validation of the work-family balance measure and theoretical model. Work-family imbalance costs Australia $8 billion per annum, via staff absenteeism, turnover, and health costs. By employing two Australian and three international experts, this project will investigate the long-term process of work-family balance, identify effective employment policies, and produce a new balance measure for use by industry and government. This will lead to improved health, personal satisfaction and employment choices for working Australians, and hence higher productivity for industry. The research addresses the second national research priority: promoting and maintaining good health. The consequential contributions to knowledge will directly benefit Australia's regard within the global academic community.Read moreRead less
Increasing the effectiveness of remote and cross-cultural collaborations in organisations. Minerals, oil and gas exports dominate the Australian economy, and the effective organisation and management of collaborative work spanning remote, dispersed, environmentally fragile and culturally sensitive locations in this industry is a key challenge. Findings will provide insight into the systems, processes, and skills that are required to collaborate in these domains, improving international competiti ....Increasing the effectiveness of remote and cross-cultural collaborations in organisations. Minerals, oil and gas exports dominate the Australian economy, and the effective organisation and management of collaborative work spanning remote, dispersed, environmentally fragile and culturally sensitive locations in this industry is a key challenge. Findings will provide insight into the systems, processes, and skills that are required to collaborate in these domains, improving international competitiveness and global impact. Extensive efforts to interpret, synthesize and disseminate findings for scholars and non-scientists will also help inform educational agendas within industry and higher education to better prepare future collaborators.Read moreRead less
Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, i ....Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, innovation, and mental health. The project is significant because it focuses on how to promote behaviors that have often been neglected in research.Read moreRead less
The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in ....The Heart of Health Care: Advancing Emotional Well-being, Engagement and Performance in Hospitals. This research will improve our understanding of the drivers of effective health care delivery and will identify practical ways to improve the well-being, performance, retention and engagement of health care professionals and improve patient care, satisfaction and safety. In light of significant staffing shortages of health care professionals, the knowledge created will have substantial benefits in developing more effective models of quality care. In addition this research will enable health care professionals to build holistic, adaptable and multidisciplinary approaches to patient care in order to ensure a sustainable health care system for the future.Read moreRead less
Development of an intervention to enhance rural and regional service delivery to human service clients. A proactive program managing organisational stress and isolation in rural community service organisations is urgently needed to reduce unplanned absences and costly staff turnover among professionals working in a difficult environment. The intervention program focuses on extremely high risk regional workers - professional staff having daily contact with potentially difficult clients (e.g., per ....Development of an intervention to enhance rural and regional service delivery to human service clients. A proactive program managing organisational stress and isolation in rural community service organisations is urgently needed to reduce unplanned absences and costly staff turnover among professionals working in a difficult environment. The intervention program focuses on extremely high risk regional workers - professional staff having daily contact with potentially difficult clients (e.g., persons suffering from neglect, abuse, drugs). Strategies at both organisational and individual levels will be aimed at preventing rather than merely reducing stress. An educational package will be developed, subjected to two cycles of process and outcome evaluation, and prepared for use in this and other regional/rural organisations.Read moreRead less
An empirical evaluation of an innovative occupational stress intervention to improve the health and retention of high-risk employees. Occupational stress costs Australian organisations $105.5m, accounts for 6.5% of workplace injuries and 18.4 weeks absenteeism, per annum. This project introduces an occupational stress intervention in a State Government Department to improve the health and retention of employees who have experienced stress or who are a high risk for submitting a stress claim. The ....An empirical evaluation of an innovative occupational stress intervention to improve the health and retention of high-risk employees. Occupational stress costs Australian organisations $105.5m, accounts for 6.5% of workplace injuries and 18.4 weeks absenteeism, per annum. This project introduces an occupational stress intervention in a State Government Department to improve the health and retention of employees who have experienced stress or who are a high risk for submitting a stress claim. The intervention will reduce occupational stress costs by 40% and will be generalisable to other public and private organisations. The project will demonstrate how Australian employers can meet their legal and ethical obligations to protect employee's psychological health, with a view to ultimately reducing the occurrence and financial consequences of occupational stress claims.Read moreRead less
The impact of emotional intelligence and styles of conflict resolution on performance in high and low stress situations. Research from 1980 reveals that organizations in Australia do not deal well with conflict (Hollis & Cunnington, 1980). Recent research has revealed similiar shortcomings within Australian organisations (Lewis et al., 1997). Improving the effectiveness of individuals in resolving conflict is vital for organisational effectiveness in both the private and public sectors. In par ....The impact of emotional intelligence and styles of conflict resolution on performance in high and low stress situations. Research from 1980 reveals that organizations in Australia do not deal well with conflict (Hollis & Cunnington, 1980). Recent research has revealed similiar shortcomings within Australian organisations (Lewis et al., 1997). Improving the effectiveness of individuals in resolving conflict is vital for organisational effectiveness in both the private and public sectors. In particular, functional conflict can contribute to organisational innovation, creativity and productivity. The understanding gained about the links between emotions and conflict resolution in this research will assist in identifying and improving the skills that contribute to better conflict resolution and consequentially better performance within organisations.Read moreRead less
Testing a Multi-level Theory of Emotion in Organisations. Affective moods and emotions at work are now recognised internationally as important determinants of employee attitudes and behaviours at work, including job satisfaction, turnover, and performance. This collaborative project involves research teams in Australia and the United States, and entails three studies of the role of emotions in organisations. Based on experience-sampling methods, where participants report real-time data using ha ....Testing a Multi-level Theory of Emotion in Organisations. Affective moods and emotions at work are now recognised internationally as important determinants of employee attitudes and behaviours at work, including job satisfaction, turnover, and performance. This collaborative project involves research teams in Australia and the United States, and entails three studies of the role of emotions in organisations. Based on experience-sampling methods, where participants report real-time data using hand-held computers, the studies span within-person, between-persons, leadership, group, and organisational levels of analysis. The project also extends previous research by studying organisations as a source of depletion of regulatory resources that limit employees' potential to perform to their ability.Read moreRead less
Delivering Better Patient Care: Promoting Well-Being and Performance of Health Care Professionals. The research offers three broad benefits. First, given the serious challenges currently facing the Australian health care system, the research addresses a national research priority and will have significant policy implications. Second, it will improve our understanding of how to enhance health care professionals' performance and well-being, and thereby increasing staff retention, organisational ef ....Delivering Better Patient Care: Promoting Well-Being and Performance of Health Care Professionals. The research offers three broad benefits. First, given the serious challenges currently facing the Australian health care system, the research addresses a national research priority and will have significant policy implications. Second, it will improve our understanding of how to enhance health care professionals' performance and well-being, and thereby increasing staff retention, organisational effectiveness, and improving the quality and efficiency of health care delivery. Third, the knowledge generated will be a valuable input into development programs aimed at improving managerial practices within Australian health care organisations.Read moreRead less
To use or not to use financial incentives for motivation and performance. For decades, compensation experts have advocated for the use of financial incentives to motivate work performance, yet organisations keep encountering performance issues caused by these incentives. Using agency, expectancy, and self-determination theory to inform a meta-analysis and a series of experiments, this research will help uncover the most important motivational mechanisms that explain how financial incentives infl ....To use or not to use financial incentives for motivation and performance. For decades, compensation experts have advocated for the use of financial incentives to motivate work performance, yet organisations keep encountering performance issues caused by these incentives. Using agency, expectancy, and self-determination theory to inform a meta-analysis and a series of experiments, this research will help uncover the most important motivational mechanisms that explain how financial incentives influence different types of performance. Given that compensation accounts for an important proportion of an organisation's operating expenses and that employee engagement is on the decline around the world, this research will provide a strong empirical basis to develop more effective compensation systems.Read moreRead less