Outcome Trust: An Experimental Validation. Scholars have studied trust from a host of disciplinary perspectives. With such a diversity of scholarship, we find both a conflict over approaches and methods as well as the inevitable differences about the fundamental nature of the concept of trust. Bhattacharya, Devinney & Pillutla develop a remarkably robust operational model of trust that is a function of two factors, the uncertainty faced by the parties to a relationship and the conjectures they ....Outcome Trust: An Experimental Validation. Scholars have studied trust from a host of disciplinary perspectives. With such a diversity of scholarship, we find both a conflict over approaches and methods as well as the inevitable differences about the fundamental nature of the concept of trust. Bhattacharya, Devinney & Pillutla develop a remarkably robust operational model of trust that is a function of two factors, the uncertainty faced by the parties to a relationship and the conjectures they form about each other's actions. We propose to test this formulation rigorously, using experimental methods, thereby allowing us to broaden our understanding of the critical concept of trust.Read moreRead less
The role of organisational events and emotions in strategic decision-making. Australia's international competitiveness depends to a large extent on the effectiveness of its business organisations. This effectiveness depends, in turn, on the quality of top managers' decision-making. Thus, understanding the way that managers make decisions is of critical importance if we are to develop programs to improve the competitiveness of Australian business organisations. The Australian researchers involve ....The role of organisational events and emotions in strategic decision-making. Australia's international competitiveness depends to a large extent on the effectiveness of its business organisations. This effectiveness depends, in turn, on the quality of top managers' decision-making. Thus, understanding the way that managers make decisions is of critical importance if we are to develop programs to improve the competitiveness of Australian business organisations. The Australian researchers involved in this grant application have been at the forefront of the international movement to include the study of emotions in organisational research. In a series of four projects, they combine with a noted US scholar, who specialises in the study of organisational justice, to study the decision-making patterns of top managers.Read moreRead less
Leaders as motivators: A test of an integrated theory of leadership and motivation to predict employees' psychological health and productivity. The effectiveness of organisations depends upon the quality of its leaders. While research shows that certain leader behaviours can enhance psychological heath (increase job satisfaction, reduce stress) and productivity, it is not clear why this occurs. This proposal addresses this shortcoming by developing a model of leadership that places motivation ....Leaders as motivators: A test of an integrated theory of leadership and motivation to predict employees' psychological health and productivity. The effectiveness of organisations depends upon the quality of its leaders. While research shows that certain leader behaviours can enhance psychological heath (increase job satisfaction, reduce stress) and productivity, it is not clear why this occurs. This proposal addresses this shortcoming by developing a model of leadership that places motivation as a core process between the leader's behaviour and outcomes. The model is tested across new innovative research designs, including a study that tests an intervention to improve leadership effectiveness. The research will increase the understanding of workplace leadership and provide practical ways to improve employees' psychological health and productivity.Read moreRead less
Motivating work teams: An emergence-based process model . With work teams having to undertake more critical and complex tasks, this project aims to develop and evaluate a new process model of team motivation emergence through field studies using varied samples of workers, simulation studies, and computational modelling. The project expects to generate solutions to Australia's declining work engagement by answering calls for research on how to develop team motivation. Expected outcomes include n ....Motivating work teams: An emergence-based process model . With work teams having to undertake more critical and complex tasks, this project aims to develop and evaluate a new process model of team motivation emergence through field studies using varied samples of workers, simulation studies, and computational modelling. The project expects to generate solutions to Australia's declining work engagement by answering calls for research on how to develop team motivation. Expected outcomes include new knowledge of team motivation disseminated through scholarly and practitioner-oriented publications and presentations, as well as practical team assessment and training tools made available to organisations so they can improve team performance.
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Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, i ....Motivating Employee Proactivity by Redesigning the Work Context. Self-starting and innovative employees are increasingly important in today's decentralised organisations. The central question investigated in this project via a longitudinal research design is how organisations can facilitate this type of proactive behavior amongst employees. The project also investigates the nature of employee proactivity (e.g. how it differs from other behaviors), and its consequences for employee performance, innovation, and mental health. The project is significant because it focuses on how to promote behaviors that have often been neglected in research.Read moreRead less
The impact of emotional intelligence and styles of conflict resolution on performance in high and low stress situations. Research from 1980 reveals that organizations in Australia do not deal well with conflict (Hollis & Cunnington, 1980). Recent research has revealed similiar shortcomings within Australian organisations (Lewis et al., 1997). Improving the effectiveness of individuals in resolving conflict is vital for organisational effectiveness in both the private and public sectors. In par ....The impact of emotional intelligence and styles of conflict resolution on performance in high and low stress situations. Research from 1980 reveals that organizations in Australia do not deal well with conflict (Hollis & Cunnington, 1980). Recent research has revealed similiar shortcomings within Australian organisations (Lewis et al., 1997). Improving the effectiveness of individuals in resolving conflict is vital for organisational effectiveness in both the private and public sectors. In particular, functional conflict can contribute to organisational innovation, creativity and productivity. The understanding gained about the links between emotions and conflict resolution in this research will assist in identifying and improving the skills that contribute to better conflict resolution and consequentially better performance within organisations.Read moreRead less
Emotions and Employee Turnover: New Methods for Complex Dynamic Systems. This project aims to vastly improve the data-analytic capabilities of social and health researchers, while increasing knowledge about emotion dynamics and their link to employee turnover. By drawing on and advancing methods from ecology and applied physics, this project plans to investigate the role that individual emotions play in employee turnover with new quantitative methods for characterising and testing causality in c ....Emotions and Employee Turnover: New Methods for Complex Dynamic Systems. This project aims to vastly improve the data-analytic capabilities of social and health researchers, while increasing knowledge about emotion dynamics and their link to employee turnover. By drawing on and advancing methods from ecology and applied physics, this project plans to investigate the role that individual emotions play in employee turnover with new quantitative methods for characterising and testing causality in complex dynamic systems. The expected outcomes include an improved capacity for researchers, managers, and policy makers to understand complex organisational, economic, and health systems. This will provide immediate societal benefits by informing the development and deployment of targeted interventions in such systems.Read moreRead less
Older workers & psychological contracts: A dynamic perspective. This project aims to track the trajectories of older workers’ psychological contracts that shape their give-and-take with the organisation. Little is understood about how these psychological contracts change as older workers continue to pursue work through their fifth, sixth, seventh and eighth decades of life. This project tracks older workers over intensive, repeated in-depth interviews and a large-scale longitudinal panel study. ....Older workers & psychological contracts: A dynamic perspective. This project aims to track the trajectories of older workers’ psychological contracts that shape their give-and-take with the organisation. Little is understood about how these psychological contracts change as older workers continue to pursue work through their fifth, sixth, seventh and eighth decades of life. This project tracks older workers over intensive, repeated in-depth interviews and a large-scale longitudinal panel study. The outcomes fill significant gaps in our understanding of older workers’ needs and orientation toward work, and identify the age-related changes and organisational practices that spur older workers to sustain a strong trajectory of productive participation in the workforce.Read moreRead less
How leaders integrate safety goals for employees to build adaptive safety capabilities in organisations. How can organisations maintain high levels of safety while adapting to constant technological, social, and economic change? This project will investigate how leaders align complex individual goals to develop adaptive safety capability: the capacity of organisations to successfully modify safety systems in the midst of change.
Integrating between-person and within-person approaches to personality in the workplace. Personality tests are used to predict well being and productivity at work and are often used for personnel decisions within organisations in developed countries, including Australia. The treatment of personality as a fixed set of traits that produce similar responses across situations ignores human variability across situations which is needed for design of interventions to make humans happier and more effec ....Integrating between-person and within-person approaches to personality in the workplace. Personality tests are used to predict well being and productivity at work and are often used for personnel decisions within organisations in developed countries, including Australia. The treatment of personality as a fixed set of traits that produce similar responses across situations ignores human variability across situations which is needed for design of interventions to make humans happier and more effective at work. The results of tests of the integrated model of personality will be used to design interventions for the development of responses that lead to greater well being and effectiveness of managers in work settings.Read moreRead less