Emergency Communication: Addressing the challenges in health care discourses and practices. Communication breakdowns have been identified as the major cause of
critical incidents in public hospitals in NSW (NSW Health, 2005a). A key applied benefit of knowledge generated by the project will be a
contribution to the reduction of critical incidents leading to patient
harm - an outcome applicable to Emergency Departments nationally. This project will benefit Australia's Hospital and Health admin ....Emergency Communication: Addressing the challenges in health care discourses and practices. Communication breakdowns have been identified as the major cause of
critical incidents in public hospitals in NSW (NSW Health, 2005a). A key applied benefit of knowledge generated by the project will be a
contribution to the reduction of critical incidents leading to patient
harm - an outcome applicable to Emergency Departments nationally. This project will benefit Australia's Hospital and Health administrations as they endeavour to find solutions to the impact of communication breakdowns and provide communications training of health care personnel. The research will deliver recommendations for system-wide improvements in communication competency.Read moreRead less
Effective clinical handover communication: improving patient safety, experience and outcomes. Improving written and spoken communication in clinical handover will significantly reduce critical incidents in hospitals. The link between communication and critical incidents in hospitals is well documented. One third of the $2 billion p.a. direct financial costs to Australia of critical incidents, is attributed to poor communication between clinicians. National and international governments and heal ....Effective clinical handover communication: improving patient safety, experience and outcomes. Improving written and spoken communication in clinical handover will significantly reduce critical incidents in hospitals. The link between communication and critical incidents in hospitals is well documented. One third of the $2 billion p.a. direct financial costs to Australia of critical incidents, is attributed to poor communication between clinicians. National and international governments and health agencies have targeted clinical handover as critical in safe, effective health care. This project will generate new knowledge of handover to significantly improve patient safety and enable health professionals to enhance their communicative practices, thereby improving the quality of the patient journey through the hospital system.Read moreRead less