Benchmarking Information Technology Impact in Organisations. Anecdotal evidence reveals dissatisfaction with the operational performance of large application software systems. Yet, Australian IT investments are seldom systematically evaluated post-implementation. Where post-implementation evaluation does occur, the process and measures are typically idiosyncratic and lacking credibility. The study will: yield a convenient, extensively-validated method for evaluating the impact of IT investments; ....Benchmarking Information Technology Impact in Organisations. Anecdotal evidence reveals dissatisfaction with the operational performance of large application software systems. Yet, Australian IT investments are seldom systematically evaluated post-implementation. Where post-implementation evaluation does occur, the process and measures are typically idiosyncratic and lacking credibility. The study will: yield a convenient, extensively-validated method for evaluating the impact of IT investments; establish comparable IT-Impact benchmarks across different sectors of interest to organisations and Government; and facilitate the education and research training of graduate research students well grounded in IT Evaluation methods, and well placed to advance industry expertise in this area.Read moreRead less
Post adoptive behavior in IT enabled work systems: Using multi-method research to study implementation of enterprise systems in a large organization. Massive investments are made by organizations to implement enterprise wide information systems (enterprise systems) but many have failed or lack expected benefits. Current research on user acceptance is limited as they do not consider post adoptive behaviour, when the main gains are to be made. Using mixed methods, a series of studies in four set ....Post adoptive behavior in IT enabled work systems: Using multi-method research to study implementation of enterprise systems in a large organization. Massive investments are made by organizations to implement enterprise wide information systems (enterprise systems) but many have failed or lack expected benefits. Current research on user acceptance is limited as they do not consider post adoptive behaviour, when the main gains are to be made. Using mixed methods, a series of studies in four settings of a multi national organization will be conducted. A new integrated model for post adoptive behaviour will be developed and tested to inform industry and the research community. The findings will provide guidance to effective training and change management in enterprise systems implementation. Read moreRead less
Systems to Support Knowledge Creation in Learning Organisations. The proposed project will investigate the capacity of IT to support knowledge making for innovation in modern organisations. Prototypes of three flexible computer-based systems will be iteratively developed and evaluated for their support of knowledge workers in three different industries. The investigators are experienced in socio-technical approaches, which will be used to emphasise the integration between people and IT systems ....Systems to Support Knowledge Creation in Learning Organisations. The proposed project will investigate the capacity of IT to support knowledge making for innovation in modern organisations. Prototypes of three flexible computer-based systems will be iteratively developed and evaluated for their support of knowledge workers in three different industries. The investigators are experienced in socio-technical approaches, which will be used to emphasise the integration between people and IT systems. An interpretive study will determine how the systems can contribute to organisational learning, performance, and responsiveness to change. The outcomes will inform the designers of such systems and show Australian organisations how to gain competitive advantage by expanding their capacity to learn.Read moreRead less