Understanding the impact of enterprise system use on system performance. To optimise organizational benefits, resource intensive enterprise systems must be appropriately used by all user cohorts. This study investigates the impact of system-use on system success. System-use patterns derived for all key user cohorts across the lifecycle phases will create management matrices to assist organizations maximise system-use.
Enhancing computer user productivity of integrated enterprise wide systems: an intervention study. This project addresses a critical issue in IT investment and productivity. Current theoretical models of user training and acceptance have not contributed to the effectiveness of implementing new integrated enterprise wide systems. This study will identify key indiviudal differences that predict user motivation to learn and utilize such systems under mandatory conditions. A longitudinal study in ....Enhancing computer user productivity of integrated enterprise wide systems: an intervention study. This project addresses a critical issue in IT investment and productivity. Current theoretical models of user training and acceptance have not contributed to the effectiveness of implementing new integrated enterprise wide systems. This study will identify key indiviudal differences that predict user motivation to learn and utilize such systems under mandatory conditions. A longitudinal study in two field settings will test the impact of selected interventions on task performance following training. The outcomes will inform Australian industry on models of effective implementation and provide guidance to increase the productivity of personnel using software systems.Read moreRead less