Adoption of electronic commerce-enabled supply chain management: a trans-national comparison study. The framework developed will allow practitioners to identify an appropriate strategy to promote the adoption of EC-enabled SCM in developing countries. By including Indonesia and China as two of Australia's large trading partners in this study, the relationships can be further enhanced, leading to an increase in Australia's export market and improvement in national productivity and growth. Through ....Adoption of electronic commerce-enabled supply chain management: a trans-national comparison study. The framework developed will allow practitioners to identify an appropriate strategy to promote the adoption of EC-enabled SCM in developing countries. By including Indonesia and China as two of Australia's large trading partners in this study, the relationships can be further enhanced, leading to an increase in Australia's export market and improvement in national productivity and growth. Through wider adoption of EC-enabled SCM by Australia's trading partners, Australia can trade with them more efficiently. The empirical data and the research instruments developed will also enhance Australia's research standing and contribute to university teaching and research training. Read moreRead less
Strategic evaluation model for business-to-business electronic marketplace participation. Striving to become a knowledge-based nation is dependent upon the effective adoption, diffusion and implementation of ICT throughout the business community. The developing world markets, brought about by e-commerce and the increased ability to trade globally facilitated by e-markets, have created significant opportunities for Australian organisations. This research will produce a dynamic model that can be ....Strategic evaluation model for business-to-business electronic marketplace participation. Striving to become a knowledge-based nation is dependent upon the effective adoption, diffusion and implementation of ICT throughout the business community. The developing world markets, brought about by e-commerce and the increased ability to trade globally facilitated by e-markets, have created significant opportunities for Australian organisations. This research will produce a dynamic model that can be used to not only evaluate e-marketplace participation but a wide range of Internet applications. The research will provide Australian managers with the foundation of knowledge needed to guide and support their decision-making when implementing new technology.Read moreRead less
Governance of information technology programmes: achieving accountability, control and success. This project aims to improve the effectiveness with which IT-enabled programmes are managed by public and private organisations. The theoretical knowledge and guides for good practice emerging from this study will contribute to increased success in managing and delivering complex and vital programmes across Australia.
The key strategies in firms' realisation of value from ICT: A transformational model of ICT value generation. Studies indicate that information and communication technologies (ICT) have contributed significantly to Australia's productivity gains over the last decade. It is not well understood, however, why some firms and some industries have been able to benefit significantly more from ICT use than others. This study will show the strategies and practices that are used by the firms that gain max ....The key strategies in firms' realisation of value from ICT: A transformational model of ICT value generation. Studies indicate that information and communication technologies (ICT) have contributed significantly to Australia's productivity gains over the last decade. It is not well understood, however, why some firms and some industries have been able to benefit significantly more from ICT use than others. This study will show the strategies and practices that are used by the firms that gain maximum benefit from ICT - the 'ICT winners'. The lessons learned will allow other firms to gain further benefits from ICT, potentially leading overall to further economic gains by industries and the nation. Read moreRead less
Development of a Global Decision Support System towards Virtual Manufacturing. The aim of this research project is to develop a global decision support system (GDSS) in order to assist SMEs to improve their competitiveness in the dynamic global market while providing an industry oriented research training for a high calibre PhD student, who would be a valuable asset to Australia. The GDSS will help SMEs leverage their operations in a global context and to adopt a realistic virtual manufacturing ....Development of a Global Decision Support System towards Virtual Manufacturing. The aim of this research project is to develop a global decision support system (GDSS) in order to assist SMEs to improve their competitiveness in the dynamic global market while providing an industry oriented research training for a high calibre PhD student, who would be a valuable asset to Australia. The GDSS will help SMEs leverage their operations in a global context and to adopt a realistic virtual manufacturing system in the future. The significance of the project includes developing a new methodology and a GDSS to assess virtual manufacturing issues for SMEs and assisting them making timely decisions.Read moreRead less
Classifying the indirect costs of information systems and information technology in business. Many businesses are increasing their expenditure on IS/IT to obtain a strategic competitive advantage. Traditional approaches to IS/IT appraisal are unable to accommodate the costs associated with deploying 'organisational-wide' IS/IT solutions because of their qualitative characteristics. The inability of managers to determine the 'true' costs of IS/IT are attributable to a lack of knowledge and unders ....Classifying the indirect costs of information systems and information technology in business. Many businesses are increasing their expenditure on IS/IT to obtain a strategic competitive advantage. Traditional approaches to IS/IT appraisal are unable to accommodate the costs associated with deploying 'organisational-wide' IS/IT solutions because of their qualitative characteristics. The inability of managers to determine the 'true' costs of IS/IT are attributable to a lack of knowledge and understanding of IS/IT related costs. This research will extend the myopia of traditional 'direct' financial cost analysis by identifying 'indirect' cost factors. A model that integrates cost taxonomies and performance measures/metrics of IS/IT will be developed as a frame of reference for IS/IT decision-makers.Read moreRead less
Trusted business processes. This project aims to use conceptual design, process modelling and co-design approaches to create a structured approach for the management of trust. With a focus on business processes, it is intended to develop research- informed methods in order to (1) identify and specify trust concerns and opportunities, (2) model these within a common process modelling language and (3) propose patterns for how to mitigate trust concerns and how to benefit from opportunities. If suc ....Trusted business processes. This project aims to use conceptual design, process modelling and co-design approaches to create a structured approach for the management of trust. With a focus on business processes, it is intended to develop research- informed methods in order to (1) identify and specify trust concerns and opportunities, (2) model these within a common process modelling language and (3) propose patterns for how to mitigate trust concerns and how to benefit from opportunities. If successful, this would lead to an operational, and world first, detailed trust methodology for organisations in all sectors. As a result, Australian customers would engage with business processes with reduced trust concerns and experience increased integrity and benevolence.Read moreRead less
Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our ....Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our model will provide a deeper understanding of what should be built as shared corporate IT infrastructure and as IT applications within individual strategic business units. This research will enable Australian industry to get greater value from its existing levels their expenditure in IT.Read moreRead less
Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involve ....Information Systems Enabled Corporate Transformation: Evaluation of Electronic Customer Relationship Management in the Service Sector. Customer relationship management (CRM) is a business and marketing strategy that integrates technology, process and business activities around the customer. Only 30% of electronic CRM efforts have been successfully implemented because stakeholder expectations are typically neglected. This issue underlines the importance of the ?soft? organisational issues involved with the evaluation of information systems. By evaluating the change management process and modelling the impact of e-CRM enabled change, management strategies will be developed to enable its successful implementation. The research will provide a greater understanding for evaluating the performance of e-CRM solutions, as well as uncover opportunities for organisational related change.Read moreRead less
Competing on Business Analytics. Business analytics can provide Australian organisations with a means to gain competitive advantage in the face of increasing global competition. By using the Business Analytics Success Model, Australian organisations will be able to understand better how to gain competitive advantage with business analytics. The model is an original contribution in an important area of information systems research and will contribute to university teaching and research training. ....Competing on Business Analytics. Business analytics can provide Australian organisations with a means to gain competitive advantage in the face of increasing global competition. By using the Business Analytics Success Model, Australian organisations will be able to understand better how to gain competitive advantage with business analytics. The model is an original contribution in an important area of information systems research and will contribute to university teaching and research training. The empirical data and rigorous research protocols will enhance Australia's reputation as a leader in the area of organisational use of business-analytic systems.Read moreRead less