Governance of information technology programmes: achieving accountability, control and success. This project aims to improve the effectiveness with which IT-enabled programmes are managed by public and private organisations. The theoretical knowledge and guides for good practice emerging from this study will contribute to increased success in managing and delivering complex and vital programmes across Australia.
Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our ....Modelling IT Alignment in Multi-Business Service Organisations. Information technology and communication is responsible for nearly 80% of all productivity growth in the Australian services sector. A critical strategic alignment decision is the trade-off between investments in shared corporate IT infrastructure and individual business unit IT applications. The current response is to establish elaborate IT governance, reporting controls aimed at balance and compromise across the organization. Our model will provide a deeper understanding of what should be built as shared corporate IT infrastructure and as IT applications within individual strategic business units. This research will enable Australian industry to get greater value from its existing levels their expenditure in IT.Read moreRead less
Investigating identity fraud control, management and policy: Australia in a global context. Identity fraud is recognised as a serious and significant problem in Australia by Government and industry, with estimates of losses ranging up to $4 billion per annum. This project aims to research identity fraud from an organisational and social perspective by investigating control, management and policy alternatives. Outcomes will include conceptual, effects and costing models of identity fraud, succe ....Investigating identity fraud control, management and policy: Australia in a global context. Identity fraud is recognised as a serious and significant problem in Australia by Government and industry, with estimates of losses ranging up to $4 billion per annum. This project aims to research identity fraud from an organisational and social perspective by investigating control, management and policy alternatives. Outcomes will include conceptual, effects and costing models of identity fraud, successful strategies for organisational management control, new techniques to improve prevention and detection, and comparative evaluations of social, legal and privacy implications. The research program will provide the missing research partnership that will inform control, management and policy decisions of national significance.Read moreRead less
Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of ....Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of successive waves of innovation in areas of e-procurement and supply chain management; and develop industry benchmarks for critical dimensions of effectiveness in these areas.Read moreRead less
Succeeding with Enterprise Architecture Service Provision in Australian Organisations. This project aims to develop, test and refine an innovative model that explains how and why Australian organisations achieve benefits with enterprise architecture services. Enterprise architecture services involve the provision of relevant and timely advice about future IT systems, databases and digitised processes to strategic IT decision-makers. The model will enable Australian organisations to better unders ....Succeeding with Enterprise Architecture Service Provision in Australian Organisations. This project aims to develop, test and refine an innovative model that explains how and why Australian organisations achieve benefits with enterprise architecture services. Enterprise architecture services involve the provision of relevant and timely advice about future IT systems, databases and digitised processes to strategic IT decision-makers. The model will enable Australian organisations to better understand the capabilities required to achieve success with enterprise architecture services, the outcomes that can be achieved and the benefits realised. This will help Australian organisations to make more effective strategic investments in IT and remain globally competitive.Read moreRead less
Generalizing Multi-level Decision Support Handling Multi-objectives, Multi-followers and Uncertainty for Critical Resource Planning. The proposed multi-level optimisation techniques and fuzzy multi-objective multi-follower multi-level decision support system can be used widely in government and industries of Australia to reduce decision blindness, improve decision effectiveness, and therefore has the potential to increase the competitiveness of organizations. Many organizations in Australia are ....Generalizing Multi-level Decision Support Handling Multi-objectives, Multi-followers and Uncertainty for Critical Resource Planning. The proposed multi-level optimisation techniques and fuzzy multi-objective multi-follower multi-level decision support system can be used widely in government and industries of Australia to reduce decision blindness, improve decision effectiveness, and therefore has the potential to increase the competitiveness of organizations. Many organizations in Australia are decentralized and have a hierarchical structure. The proposed techniques are extremely effective for such kinds of organizations in critical planning, management and policy making, including tourism resource planning, water resource management, financial planning, healthcare planning, land-use planning, production planning, transportation planning, and power market planning.Read moreRead less
Systems to Support Knowledge Creation in Learning Organisations. The proposed project will investigate the capacity of IT to support knowledge making for innovation in modern organisations. Prototypes of three flexible computer-based systems will be iteratively developed and evaluated for their support of knowledge workers in three different industries. The investigators are experienced in socio-technical approaches, which will be used to emphasise the integration between people and IT systems ....Systems to Support Knowledge Creation in Learning Organisations. The proposed project will investigate the capacity of IT to support knowledge making for innovation in modern organisations. Prototypes of three flexible computer-based systems will be iteratively developed and evaluated for their support of knowledge workers in three different industries. The investigators are experienced in socio-technical approaches, which will be used to emphasise the integration between people and IT systems. An interpretive study will determine how the systems can contribute to organisational learning, performance, and responsiveness to change. The outcomes will inform the designers of such systems and show Australian organisations how to gain competitive advantage by expanding their capacity to learn.Read moreRead less
Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial inve ....Unlocking benefits from digital investments. This project aims to address one of the most vexing questions in the management of information systems: how to unlock the value of digital investments. The project expects to develop new theory and evidence on how to achieve meaningful use of information systems at multiple levels of analysis. The project will especially benefit the health sector, and society, by helping health providers and vendors to maximise the value obtained from substantial investment in digital technologies, and by developing evidence-based policies to optimise digital service delivery.Read moreRead less
Group Decision Support Systems for Fuzzy Multi-objective Decision Problems. Most real-world decisions in organisations are made by groups addressing multi-objectives. Further, the decision objectives are frequently characterized by fuzzy parameters and decision makers often utilise fuzzy judgments in attempting to reach optimal solutions. The project is the first to address all these issues: fuzzy objectives, fuzzy judgements, multi-objectives and groups in decision-making. The project will deve ....Group Decision Support Systems for Fuzzy Multi-objective Decision Problems. Most real-world decisions in organisations are made by groups addressing multi-objectives. Further, the decision objectives are frequently characterized by fuzzy parameters and decision makers often utilise fuzzy judgments in attempting to reach optimal solutions. The project is the first to address all these issues: fuzzy objectives, fuzzy judgements, multi-objectives and groups in decision-making. The project will develop a set of interactive decision-making methods to be used by groups solving fuzzy multi-objective decision problems with the allowance of fuzzy judgements, then develop a group decision support system to implement the methods. These outcomes can be immediately used by suitable Australian organisations.Read moreRead less
Enhancing computer user productivity of integrated enterprise wide systems: an intervention study. This project addresses a critical issue in IT investment and productivity. Current theoretical models of user training and acceptance have not contributed to the effectiveness of implementing new integrated enterprise wide systems. This study will identify key indiviudal differences that predict user motivation to learn and utilize such systems under mandatory conditions. A longitudinal study in ....Enhancing computer user productivity of integrated enterprise wide systems: an intervention study. This project addresses a critical issue in IT investment and productivity. Current theoretical models of user training and acceptance have not contributed to the effectiveness of implementing new integrated enterprise wide systems. This study will identify key indiviudal differences that predict user motivation to learn and utilize such systems under mandatory conditions. A longitudinal study in two field settings will test the impact of selected interventions on task performance following training. The outcomes will inform Australian industry on models of effective implementation and provide guidance to increase the productivity of personnel using software systems.Read moreRead less