Staff communication in aged care facilities: a key factor in delivering resident-focused care. Australia's ageing population makes quality of aged care a national priority. This study examines the proposed crux of quality care: communication structures and processes between staff. In collaboration with our industry partners, Blue Care, TriCare and Aged Care Queensland, the first phase of the study describes the structures and processes for effective communication in Aged Care Facilities (ACF's). ....Staff communication in aged care facilities: a key factor in delivering resident-focused care. Australia's ageing population makes quality of aged care a national priority. This study examines the proposed crux of quality care: communication structures and processes between staff. In collaboration with our industry partners, Blue Care, TriCare and Aged Care Queensland, the first phase of the study describes the structures and processes for effective communication in Aged Care Facilities (ACF's). A process of analysis will synthesize the results of Phase 1 to propose key communication-related indicators of quality care in ACF's. This model is tested in Phase 2 by examining the association between key communication-related indicators and accreditation outcomes. Read moreRead less
Towards Community Aged Care Reform: Design and evaluation of a seamless, flexible service model. The project will develop and test a seamless and flexible community aged care model that is more responsive to consumer needs. To be rolled out by Uniting Care Community Options in its community aged care operations, it is expected that the project will raise consumer satisfaction, service quality, and health outcomes. The project will also explore the potential of pooled funding focusing on its pote ....Towards Community Aged Care Reform: Design and evaluation of a seamless, flexible service model. The project will develop and test a seamless and flexible community aged care model that is more responsive to consumer needs. To be rolled out by Uniting Care Community Options in its community aged care operations, it is expected that the project will raise consumer satisfaction, service quality, and health outcomes. The project will also explore the potential of pooled funding focusing on its potential to resolve major service gaps that result from the complexity of current funding arrangements. Moreover, the project will generate new scientific evidence regarding the viability of consumer-directed community aged care in Australia and establish an ongoing research program.Read moreRead less