Web Services Reputation Management. This project directly supports the National Research Priority 4: Safeguarding Australia. More specifically, it aims at creating mechanisms that will make it more difficult to use the Internet as a platform for launching attacks against the business processes of Australian organisations that provide and consume Web services. At the same time this will stimulate the establishment of high quality WS markets. As direct social benefit of this research, Australian o ....Web Services Reputation Management. This project directly supports the National Research Priority 4: Safeguarding Australia. More specifically, it aims at creating mechanisms that will make it more difficult to use the Internet as a platform for launching attacks against the business processes of Australian organisations that provide and consume Web services. At the same time this will stimulate the establishment of high quality WS markets. As direct social benefit of this research, Australian organisations will be able to integrate the best quality Web services as part of their business processes, and thereby avoid being negatively impacted by low quality and deceptive Web services. Read moreRead less
Developing a Scalable Infrastructure for Embedded E-Security Incorporating Cryptography and Biometric Authentication. A fundamental flaw in existing embedded e-security technologies is their cryptography-plus-PIN-number infrastructure. This has generated security concerns that have proved a major obstacle to the growth of e-commerce, presently a relatively poor 2% of market share. We aim to design a new infrastructure that can solve this security problem by incorporating cryptography and biomet ....Developing a Scalable Infrastructure for Embedded E-Security Incorporating Cryptography and Biometric Authentication. A fundamental flaw in existing embedded e-security technologies is their cryptography-plus-PIN-number infrastructure. This has generated security concerns that have proved a major obstacle to the growth of e-commerce, presently a relatively poor 2% of market share. We aim to design a new infrastructure that can solve this security problem by incorporating cryptography and biometric authentication into a computing resource limited embedded e-security system. The outcomes of this project will be a set of new cryptosystems, new biometrics processing schemes and new onboard resource allocation schemes that will form the basis for the next generation of embedded systems.Read moreRead less
A Protocol for Customer Relationship Management Implementation and Evaluation. In 2001, companies worldwide invested US$20 billion (US$125 billion by 2004) in Customer Relationship Management (CRM). Despite the magnitude of this investment, the general consensus among practitioners is that most CRM systems have failed to live up to expectations. This is somewhat alarming, given that the theoretical underpinnings of relationship management are both well developed and intuitively sound. This pr ....A Protocol for Customer Relationship Management Implementation and Evaluation. In 2001, companies worldwide invested US$20 billion (US$125 billion by 2004) in Customer Relationship Management (CRM). Despite the magnitude of this investment, the general consensus among practitioners is that most CRM systems have failed to live up to expectations. This is somewhat alarming, given that the theoretical underpinnings of relationship management are both well developed and intuitively sound. This project investigates the contradiction between relationship theory and CRM practice. It will identify and synthesise critical factors in the success or failure of attempts to implement CRM as a preliminary stage to developing a protocol for successful CRM implementation and evaluation.Read moreRead less
Spatial data mining with intelligent agents for E-commerce. The current explosion of spatial data enables many new kinds of queries, but also raises technical issues. This project investigates such questions for online spatial data mining within the NSW Land and Property Information. The LPI will place its cadastral and land title information online during 2001 and plans to develop links to outside data holdings. These activities raise three key questions, with widespread relevance to other syst ....Spatial data mining with intelligent agents for E-commerce. The current explosion of spatial data enables many new kinds of queries, but also raises technical issues. This project investigates such questions for online spatial data mining within the NSW Land and Property Information. The LPI will place its cadastral and land title information online during 2001 and plans to develop links to outside data holdings. These activities raise three key questions, with widespread relevance to other systems: finding practical approaches to processing queries in a distributed data warehouse; using adaptive agents to create robust, flexible spatial query systems; and identifying organizational models for commercialization of online spatial queries.Read moreRead less
Collaborative Commerce for SMEs in Regional Knowledge Networks. This research project will investigate the most effective and efficient models for regional SMEs to engage in collaborative online commerce. The study will evaluate different models of (cross) regional collaboration and the knowledge management support mechanisms needed to facilitate these. An online assessment system will be developed which can be used by SMEs, SME clusters and local government to identify best fit models for c-com ....Collaborative Commerce for SMEs in Regional Knowledge Networks. This research project will investigate the most effective and efficient models for regional SMEs to engage in collaborative online commerce. The study will evaluate different models of (cross) regional collaboration and the knowledge management support mechanisms needed to facilitate these. An online assessment system will be developed which can be used by SMEs, SME clusters and local government to identify best fit models for c-commerce. A methodology for benefits appraisal of c-commerce will be made available for continual monitoring of real value accrual. Policy guides will be developed for local government identifying best practice models for ICT infastructure development.Read moreRead less
A Framework for Software Component Conformance Testing. This research aims to establish a framework - a method, set of tools and business process - within which Commercial-off-the-shelf (COTS) software components can be tested for conformance to client user requirements. There currently exists no general method for validating COTS components without access to source code. We will ?wrap? components in human readable and executable requirements specifications that will be the basis for: client/s ....A Framework for Software Component Conformance Testing. This research aims to establish a framework - a method, set of tools and business process - within which Commercial-off-the-shelf (COTS) software components can be tested for conformance to client user requirements. There currently exists no general method for validating COTS components without access to source code. We will ?wrap? components in human readable and executable requirements specifications that will be the basis for: client/supplier negotiation about component functionality; generating conformance test cases; documentation for integration testing; advertising component capabilities. Outcome: a universally applicable component conformance framework directly beneficial to SMEs, and supporting the development of a robust component marketplace.Read moreRead less
New Mobile Interface Techniques for Accessing Desktop Applications from Mobile Devices. The mobile data industry is a multi-billion dollar industry and is growing at a rate of seventeen percent per year. The capability to access data and applications from handheld devices is becoming increasingly vital for businesses and transforming business practices. However, while there are a multitude of software applications available for use on desktop computers these typically can't be used from mobile d ....New Mobile Interface Techniques for Accessing Desktop Applications from Mobile Devices. The mobile data industry is a multi-billion dollar industry and is growing at a rate of seventeen percent per year. The capability to access data and applications from handheld devices is becoming increasingly vital for businesses and transforming business practices. However, while there are a multitude of software applications available for use on desktop computers these typically can't be used from mobile devices due to the small form factor. In this project we will develop new mobile interface techniques and methodologies that will allow unaltered desktop software applications to be used from small-form factor mobile devices, via transforming the application interfaces.Read moreRead less
Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of ....Supply Chain Management and eProcurement. This project will assist Australian firms assess the impact of emerging Internet-enabled electronic business (e-business) initiatives in the area of procurement and supply chain management. The aims are to identify factors that constrain/enable e-procurement in creating sustained value; describe key elements of suceses in the development, application and effective use of e-procurement; provide the basis for assessing progress in understanding and use of successive waves of innovation in areas of e-procurement and supply chain management; and develop industry benchmarks for critical dimensions of effectiveness in these areas.Read moreRead less
Evaluating the Benefits of Regional e-Marketplaces for SMEs. Electronic marketplaces proliferate yet there are few research studies on the benefits of electronic-trading and its impact on businesses, particularly SMEs. Should a company join an e-marketplace and if so which one should it select and what criteria should be used to evaluate the appropriate model? This research project explores these issues and examines the benefits of a unique e-market concept "2Cities" sponsored by regional govern ....Evaluating the Benefits of Regional e-Marketplaces for SMEs. Electronic marketplaces proliferate yet there are few research studies on the benefits of electronic-trading and its impact on businesses, particularly SMEs. Should a company join an e-marketplace and if so which one should it select and what criteria should be used to evaluate the appropriate model? This research project explores these issues and examines the benefits of a unique e-market concept "2Cities" sponsored by regional government and focussed on SMEs. The findings and recommendations will be of immense value in regional economic planning and provide business and Government with a best practice model for e-marketplace participation for improved economic development.Read moreRead less
Virtual Innovation Clusters: the Grid and Customer Relationship Management. Innovation Clusters are seen as geographically based and focussed on product development. Recent studies however indicate that technical innovation in geographic clusters is lower than geographically dispersed companies, and that their competitiveness arises from innovations in tailoring products and marketing. The emergence of the ?Grid? enhances the capabilities of ?Virtual? Clusters. Through installation of a Grid Por ....Virtual Innovation Clusters: the Grid and Customer Relationship Management. Innovation Clusters are seen as geographically based and focussed on product development. Recent studies however indicate that technical innovation in geographic clusters is lower than geographically dispersed companies, and that their competitiveness arises from innovations in tailoring products and marketing. The emergence of the ?Grid? enhances the capabilities of ?Virtual? Clusters. Through installation of a Grid Portal and Grid-enabling analysis tools, we export the capabilities of a geographical cluster around Europe's leading computational facility and contrast this with a Virtual Cluster in Australia, where we demonstrate an innovative application of High-Performance Computing to modelling consumer behaviour and managing customer relations.Read moreRead less