The Adoption of Information Technologies by Rural General Practitioners: A Socio-Technical Analysis. Many information technology (IT) products have been developed to support general practitioners (GPs) in aspects of their work (GPSRG, 1998). It is apparent that GPs are not making best use of these systems. The question is: if IT applications have been developed, why are GPs reluctant to use them? This study contrasts two approaches to innovation in researching the adoption of IT by rural gener ....The Adoption of Information Technologies by Rural General Practitioners: A Socio-Technical Analysis. Many information technology (IT) products have been developed to support general practitioners (GPs) in aspects of their work (GPSRG, 1998). It is apparent that GPs are not making best use of these systems. The question is: if IT applications have been developed, why are GPs reluctant to use them? This study contrasts two approaches to innovation in researching the adoption of IT by rural general practitioners. It aims to identify and model socio-technical factors that enable and inhibit the uptake of IT.
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Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study. Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health prof ....Use of information and communication technologies to support effective work practice innovation in the health sector: a multi-site study. Australia must develop and implement new models of health service provision to increase capacity and reduce errors within workforce and resource constraints. Working with one of the largest area health services in NSW this project will address this challenge. The results will directly benefit the community by creating and testing new models for how health professionals can use information technologies to improve the safety, quality and efficiency of health care services. The findings will underpin national efforts to improve the productivity and effectiveness of the health workforce and its ability to respond to changing demands. The effective use of IT is a critical enabling factor for national productivity and growth. Read moreRead less
Evaluating the impact of information and communication technologies on organisational processes and outcomes: a multi-disciplinary, multi-method approach. Investment in new information and communication technologies (ICT) is a high-risk business. There is poor understanding of why so many ICTs fail in complex organisations This project will develop and test a Multi-method Evaluation Model (MEM) to measure the impact of ICT on organisational processes and outcomes in such organisations. The mod ....Evaluating the impact of information and communication technologies on organisational processes and outcomes: a multi-disciplinary, multi-method approach. Investment in new information and communication technologies (ICT) is a high-risk business. There is poor understanding of why so many ICTs fail in complex organisations This project will develop and test a Multi-method Evaluation Model (MEM) to measure the impact of ICT on organisational processes and outcomes in such organisations. The model addresses the practical complexity and political fragmentation of human practice in determining ICT use and outcomes, by considering organisational and socio-cultural factors. Key factors that predict acceptance, effective use and improvement in processes and outcomes will be identified. The generic predictive model will highlight factors which improve organisational processes and outcomes.Read moreRead less
Air Traffic Controller Competencies and Selection. This project targets a National Priority area Safeguarding Australia, Priority Goal: Critical Infrastructure. The partner organization Airservices Australia is a key player in the effective operation of the Australian aviation industry which is a critical and strategic component of the national transport infrastructure. Air Traffic Controllers (ATCs) provide the nation with aviation services that require them to perform all tasks without error. ....Air Traffic Controller Competencies and Selection. This project targets a National Priority area Safeguarding Australia, Priority Goal: Critical Infrastructure. The partner organization Airservices Australia is a key player in the effective operation of the Australian aviation industry which is a critical and strategic component of the national transport infrastructure. Air Traffic Controllers (ATCs) provide the nation with aviation services that require them to perform all tasks without error. The project will help develop the standards of excellence of Australian ATCs, contribute to internationalizing Australian human factors literature, develop the knowledge and skills of the Airservices staff and research team, and assist RAF and civil ATC collaboration.Read moreRead less
An Investigation of Reasons Why Customers Adopt or Reject Technologically Facilitated Services. The study aims to widen the scope of ground-breaking work already undertaken, and published, by the Chief Investigators: to test and empirically substantiate hypotheses and conclusions deriving from that work; and to provide grounds by which service organisations may better understand and cater for the different needs and requirements of markets served by technologically facilitated services.