Ethnographies of housing: exploring the role of housing officers in public housing service provision. This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing servi ....Ethnographies of housing: exploring the role of housing officers in public housing service provision. This research examines the everyday practice of public housing officers working in the Victorian Office of Housing. It aims to analyse the ways that workers exercise discretion, and the patterns of meanings that they construct, through their interactions with clients, departmental managers and other human service providers. It is the first ethnographic study of front-line work in housing services in Australia and builds on comparable work done in the United Kingdom and America. The knowledge generated will inform innovation in public housing services, housing policy debates and emerging programs designed to integrate housing with other human services.Read moreRead less
Improving decision making in government service delivery using third party providers. This project focuses on analysing and improving decision making in government service delivery through two complementary parts: examining the range of models/potential models used by government agencies through 3rd party providers; and investigating how specific relations are managed/improved in selected industries (childcare, ageing, disability services). Our approaches encompass policy process theories, contr ....Improving decision making in government service delivery using third party providers. This project focuses on analysing and improving decision making in government service delivery through two complementary parts: examining the range of models/potential models used by government agencies through 3rd party providers; and investigating how specific relations are managed/improved in selected industries (childcare, ageing, disability services). Our approaches encompass policy process theories, contractual management, alternative service delivery, citizen empowerment theories, new institutional economics, industry impact analysis, and new modes of accountability. Analytical methods include survey and statistical investigations, comparative historical methods, case studies, comparative research with Canadian and NZ experts.Read moreRead less
Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this stud ....Resolving patients' complaints about hospitals: Responsive regulation by health ombudsmen. Ombudsmen help ensure integrity and accountability in societal institutions. This study of patients' complaints about hospitals to health ombudsmen in two states, and the responses of hospitals, will produce evidence on strategies for making hospitals more responsive to the public and more accountable for the quality of their care. Australia was a world leader in establishing health ombudsmen and this study will explore their impact upon the hospital system. Evidence-based strategies are needed to improve the accountability of service providers and regulators. Social and economic benefits flow from empowering patients and from improving hospital performance.Read moreRead less
Linkage Infrastructure, Equipment And Facilities - Grant ID: LE0989083
Funder
Australian Research Council
Funding Amount
$550,000.00
Summary
Australian Social Science Data Archive: Provision of Advanced Research Infrastructure and Collaborative Environment. The Australian Social Science Data Archive (ASSDA) supports researchers in a wide range of social science and humanities disciplines. These researchers are both primary and secondary users of data collected across a range of economic, social, political and cultural areas. Increasingly, complex public policy problems require multi-disciplinary solutions based on a range of data sou ....Australian Social Science Data Archive: Provision of Advanced Research Infrastructure and Collaborative Environment. The Australian Social Science Data Archive (ASSDA) supports researchers in a wide range of social science and humanities disciplines. These researchers are both primary and secondary users of data collected across a range of economic, social, political and cultural areas. Increasingly, complex public policy problems require multi-disciplinary solutions based on a range of data sources to address these problems. This proposal provides a means for Australia's leading edge researchers to advance the knowledge base that can lead to the development of strong evidence based policy. The open access policies of ASSDA ensures that the general public, media, non-government organisation (NGOs) and government agencies are able to examine the public use data sets that are used by researchers to arrive at their conclusions.Read moreRead less
Custom-based land and resource management and the educational and social re-engagement of Indigenous youth in the Northern Territory. Social and educational disengagement has reached crisis levels among Indigenous youth in many remote communities; young people are leaving school and training programs because they perceive them to be irrelevant or meaningless. The social cost of this phenomenon is high. This project aims to identify ways to combine Indigenous customary and western science-based l ....Custom-based land and resource management and the educational and social re-engagement of Indigenous youth in the Northern Territory. Social and educational disengagement has reached crisis levels among Indigenous youth in many remote communities; young people are leaving school and training programs because they perceive them to be irrelevant or meaningless. The social cost of this phenomenon is high. This project aims to identify ways to combine Indigenous customary and western science-based land and resource management knowledge and practice with locally and culturally meaningful education and training programs to re-engage young people with learning and their wider communities. The project will produce a series of scholarly outcomes in addition to a coordinated model for strategic policy and program development.
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Regional Dimensions: The Spatial Implications of Population Ageing and Needs-Based Planning of Government Services. The national fiscal implications of population ageing have received extensive attention from government in the past few years. However, relatively little attention has been given to the spatial implications of population ageing. Yet such effects will become vigorously debated matters of public policy in the near future, as such issues as regional labour force shortages and regional ....Regional Dimensions: The Spatial Implications of Population Ageing and Needs-Based Planning of Government Services. The national fiscal implications of population ageing have received extensive attention from government in the past few years. However, relatively little attention has been given to the spatial implications of population ageing. Yet such effects will become vigorously debated matters of public policy in the near future, as such issues as regional labour force shortages and regional demand for aged care services assume greater prominence. This project will improve the ability of State and Territory governments to plan for the current and future need for particular government services at a small area level, including services for children and the aged.Read moreRead less
Regulatory Strategies for Improving Health Sector Performance. Australia's health sector is increasingly and controversially regulated, but with little analysis of the different approaches of the proliferating regulatory bodies. This research collaboration between the ANU and health industry partners will contribute to better health outcomes by drawing lessons from international health regulation and from other sectors, by ?mapping? this rapidly expanding terrain, and, through selected case stud ....Regulatory Strategies for Improving Health Sector Performance. Australia's health sector is increasingly and controversially regulated, but with little analysis of the different approaches of the proliferating regulatory bodies. This research collaboration between the ANU and health industry partners will contribute to better health outcomes by drawing lessons from international health regulation and from other sectors, by ?mapping? this rapidly expanding terrain, and, through selected case studies, evaluating regulatory strategies intended to improve the safety and quality of healthcare for patients. The study will examine the mix of ?hard? and 'soft? regulation and propose productive pathways towards future ?responsive regulation? for Australia and internationally. Read moreRead less
The Kids in Communities Study: national investigation of community level effects on children's developmental outcomes. This project (a cross-disciplinary collaboration) will investigate community level factors influencing early childhood developmental outcomes using a mixed methods approach in up to 10 communities across Australia. This will result in a potential set of measures or indicators that reflect communities that are good for children.
Children, Community and Social Capital in Australia. Contributing to our understanding of children's roles and contributions to their communities in Australia, this research will strengthen the basis for policies and interventions relating to social inclusion, community strengthening, children's well-being and family policy. Currently, there is a strong policy focus on children's issues in Australia, but children's own experiences and perspectives are often missing from policy deliberations. T ....Children, Community and Social Capital in Australia. Contributing to our understanding of children's roles and contributions to their communities in Australia, this research will strengthen the basis for policies and interventions relating to social inclusion, community strengthening, children's well-being and family policy. Currently, there is a strong policy focus on children's issues in Australia, but children's own experiences and perspectives are often missing from policy deliberations. This research will provide the foundation for policy and interventions that are inclusive of children and value children as community members and citizens. Read moreRead less
Linkage Infrastructure, Equipment And Facilities - Grant ID: LE200100074
Funder
Australian Research Council
Funding Amount
$580,000.00
Summary
Data Co-operative Platform for Social Impact and Wellbeing. The Data Cooperative (Co-Op) Platform for Social Impact and Wellbeing aims to make data-driven research and decision-making in the social sciences more effective and efficient by developing infrastructure to support data integration and harmonisation of diverse data resources. Social research relies on a vast array of data types and sources, both open and confidential, making data analysis complex and time-consuming. This project will d ....Data Co-operative Platform for Social Impact and Wellbeing. The Data Cooperative (Co-Op) Platform for Social Impact and Wellbeing aims to make data-driven research and decision-making in the social sciences more effective and efficient by developing infrastructure to support data integration and harmonisation of diverse data resources. Social research relies on a vast array of data types and sources, both open and confidential, making data analysis complex and time-consuming. This project will drive innovation across a range of critical social issues that require integrated data for research and social innovation including healthcare, better outcomes for disadvantaged and vulnerable groups, resilient urban, rural and regional communities, and increasing our capacity to respond to climate change. Read moreRead less