ORCID Profile
0000-0001-5791-0820
Current Organisation
University of South Australia
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Publisher: Informa UK Limited
Date: 02-07-2016
Publisher: Wiley
Date: 16-03-2016
DOI: 10.1111/JOCN.13225
Abstract: This qualitative paper reports on the transition experiences of new nurses and preceptors in Singapore, focussing on the construction of a supervisor strategy termed 'tough love'. The authors discuss the concept of tough love, as a metaphorical euphemism for workplace bullying and interrogate rationales from the data that behaviours associated with tough love, prepare nurses for independence and competence in their new responsibilities. Successful transition of new nurses to professional practice is dependent on the transition challenges they face at work. When new nurses are well supported in the clinical environment, retention occurs. However, when workplace adversity intensifies, nurse turnover rates increase. This qualitative study was conducted using a constructivist grounded theory approach. New nurses (n = 26) and preceptors (n = 5) from five different hospitals participated in the study. Data were collected from semi-structured interviews and reflective journal entries and analysed using the constant comparative method. Data analysis gave rise to the generation of a definition of tough love, not otherwise identified in the literature, as the negative behaviours of senior nurses towards new nurses, that is rationalised as a well-intentioned but nevertheless abusive strategy, used to condition targets into conforming to expected professional or organisational behaviour. The authors conclude that tough love behaviour damages the transition experience of new nurses and has the potential to influence decisions on whether to remain in a health organisation and indeed the profession. Given nursing shortages in Singapore and internationally and that the retention of new nurses appears to be part of the problem, tough love behaviours and cultures clearly need to be addressed if investment into training and recruitment are to be realised.
Publisher: Edward Elgar Publishing
Date: 27-07-2018
Publisher: Elsevier BV
Date: 05-2020
Publisher: Emerald
Date: 10-12-2010
Publisher: Informa UK Limited
Date: 02-07-2016
Publisher: Informa UK Limited
Date: 12-2003
Publisher: Edward Elgar Publishing
Date: 16-02-2021
Publisher: Wiley
Date: 30-11-2021
DOI: 10.1111/EXD.14224
Publisher: Springer Science and Business Media LLC
Date: 04-07-2015
Publisher: Springer International Publishing
Date: 2018
Publisher: Informa UK Limited
Date: 09-2007
Publisher: SAGE Publications
Date: 11-2011
Abstract: Despite growing attention in professional and academic literature, a commonly accepted definition of followership does not seem to have emerged. The authors nevertheless explore some of the implications of followership definitions to date and build on these to offer one of their own. A review of the literature ensues, highlighting descriptive and prescriptive behavioural typologies, and situational theories. The paper argues that understanding the concept of followership better is likely to improve training and organizational performance and concludes with suggestions for future research and some implications for leadership/followership development.
Publisher: Springer Science and Business Media LLC
Date: 18-04-2013
Publisher: Springer Netherlands
Date: 2008
Publisher: Springer International Publishing
Date: 2019
Publisher: Emerald
Date: 04-05-2012
Publisher: Edward Elgar Publishing
Date: 16-02-2021
Publisher: Cambridge University Press (CUP)
Date: 07-2010
DOI: 10.5172/JMO.16.3.425
Abstract: The concept of ‘emotional labour’ is concerned with occasions when feelings are managed to create publically observable emotions in organizational settings in ways that involve them being ‘sold for a wage’ and therefore taking on an ‘exchange value’ (Hochschild (1983: 7). Drawing on an in-depth literature review, this paper explore grounds for arguing that business academics in Australia are experiencing emotional labor. The authors consider the application of findings concerned with emotional labor in a variety of occupations in relation to the context of university business schools. More specifically, they discuss how two decades of increasing marketisation, commercialisation and service orientated university practices may have contributed to emotional labor in Australian university business schools. The paper draws two conclusions. Firstly, educational managers need to be better informed about the positive and negative implications of emotional labor so that they can develop appropriate strategies, guidelines and workplace environments at the organizational level. Secondly, that a review of the literature suggests that empirical research is warranted in order to address the question posed in the title of the paper.
Publisher: Cambridge University Press (CUP)
Date: 04-03-2015
DOI: 10.1017/JMO.2015.6
Abstract: Self-disclosure has been connected to a number of organisational benefits such as increased motivation, trust building, employee well-being, organisational identification, the communication of organisational values and commitment. Curiously, however, little work about self-disclosure has been published in management and organisation journals and still less that is concerned with spiritual self-disclosure, despite increasing employee ersity as globalisation intensifies. This paper reports on the analysis of semi-structured, qualitative, interview data collected from 40 Australian managers and professionals. The findings reveal that spiritual self-disclosure was largely perceived as taboo, ‘risky’ and stigmatising with the potential for negative consequences. These risks are all captured in the concept of being on the outer , a metaphor denoting marginalisation from the social, cultural and spiritual identity of the organisation. In contrast, ‘safe’, inclusive organisational cultures are likely to encourage spiritual self-disclosure and the benefits it can bring to employees, managers and organisations.
Publisher: Emerald
Date: 06-07-2012
DOI: 10.1108/09684881211240286
Abstract: Australia has enjoyed two decades of growth in international student enrolments. This phenomenon, combined with the evolution of quality assurance policy frameworks, has stimulated interest in the social and academic experiences of international students and their educational outcomes. The Australian Universities Quality Agency's (AUQA) second round of quality audits assessed and reported on the performance of Australian universities in the area of “internationalisation”. AUQA findings and recommendations for required action send powerful messages to guide university priorities, practices and strategies in pursuit of quality enhancement in relation to student engagement. This paper seeks to address these issues. This study uses a thematic analysis approach to explore “internationalisation” in 14 AUQA audit reports published between 2006 and 2010. This paper identifies three key areas arising from AUQA audit reports that form a basis for discussion in this paper. These areas are: the social and academic engagement of both international and local students, and matters relating to English language standards and support. Observations arising from AUQA university reports direct attention to ex les of initiatives that appear to be enriching the quality of the student engagement and indicate where further development may be required. In seeking strategies for enhanced student experience, AUQA supports collaboration across universities in devising models for identifying student needs and creating mechanisms that bring about quality student experience, engagement and language outcomes. This analysis of the reports will likely assist those stakeholders working in universities who wish to identify successful approaches to promote the engagement of international students and refine existing useful and positive strategies in implementing and developing ideas in their own in idual university contexts. Analysis of the substantial text of AUQA reports have been underexploited by researchers to date. This paper is likely to be of interest to those stakeholders of international education in universities, not only in Australia but in other national contexts where international students are significantly represented.
Publisher: Wiley
Date: 06-04-2015
DOI: 10.1002/TIE.21674
Publisher: Emerald
Date: 04-2008
DOI: 10.1108/18363261080001590
Abstract: This paper identifies and explores some of the emerging research topics that assist in conceptualising and mapping the field of international education in business. The identified issues include the commercialisation of international education, the role of institutional promises in creating student expectations, student satisfaction, developing international and cultural leadership, cultural identity and adaptation in the new socio‐educational context as well as teaching with spirit and about spiritual issues. These erse agendas illustrate the broad and inter‐disciplinary nature of the subject matter particularly where issues surrounding international education in business are approached holistically.
Publisher: Springer International Publishing
Date: 2020
Publisher: Springer International Publishing
Date: 2018
Publisher: Springer Science and Business Media LLC
Date: 12-10-2011
Publisher: Informa UK Limited
Date: 02-04-2012
Publisher: Edward Elgar Publishing
Date: 16-02-2021
Publisher: Routledge
Date: 09-06-2022
Publisher: Springer International Publishing
Date: 2018
Publisher: International Association of Management Spirituality & Religion
Date: 02-01-2015
DOI: 10.1080/14766086.2014.933709
Abstract: Determining how to manage spiritual ersity in a globalized Australia and developing organizational strategies to that end is a complex undertaking. As a starting point, the process requires empirical evidence around how employees and managers construct and perceive spirituality in Australian workplace contexts. Much of the literature around workplace spirituality and the theorizing about spirituality as a concept has been generated in the United States. Whilst this body of work provides rich insights, little is known about its transferability across cultures or more specifically, whether spirituality is perceived in working Australia in ways comparable to the United States. This paper reports on a grounded theory study that aimed to discover how participating managers and professionals constructed spirituality in the context of their workplace experience. The findings revealed a high level of in idual spiritual eclecticism and dynamism in the way participants perceived and experienced spirituality. Common spiritual values were also identified across the data. The author concludes that spiritual eclecticism appears to be an under-researched and possibly under-appreciated concept and argues that common values may well provide the necessary “glue” for managing spiritual ersity and fostering spiritual inclusiveness in organizations.
Publisher: Springer International Publishing
Date: 2018
Publisher: Emerald
Date: 29-09-2010
DOI: 10.1108/01437731011079646
Abstract: The purpose of this paper is to explore the concept and context of spiritual leadership in secular organizational contexts and to highlight some ways in which spiritual leadership relates to other existing value‐based theories such as transformational, servant and the emerging environmental leadership. A review of scholarly works on spiritual leadership is presented. The paper concludes that, while some synergies exist between spiritual leadership and other value‐based theories, a deepening of the theoretical understandings of spiritual leadership in relation to other leadership theories is necessary. Having identified the qualitative and quantitative benefits of spiritual leadership as well as some possible dangers in implementation strategies, a clarification of its nature in relation to other leadership theories will assist organizations considering its role and how it might be developed among personnel. The paper makes an unusual contribution in highlighting and clarifying the relationship of spiritual leadership to other value‐based leadership theories and contributes to critical and theoretical understandings, essential in developing spiritual leadership from its status as a concept to one as a potential workable paradigm within organizations.
Publisher: Oxford Brookes University
Date: 10-2010
DOI: 10.3794/IJME.91.306
Publisher: Springer International Publishing
Date: 2018
Publisher: Springer Science and Business Media LLC
Date: 12-08-2010
Publisher: Emerald
Date: 16-11-2015
DOI: 10.1108/JHOM-02-2014-0038
Abstract: – The purpose of this paper is to explore the perceptions of new nurses in Singapore of their experiences of role transition and to examine the implications for managers in terms of employee training, development and retention. – This qualitative study was conducted using a constructivist grounded theory approach. In total 26 novice nurses and five preceptors ( n =31) from five different hospitals participated in the study. Data were collected from semi-structured interviews and reflective journal entries and analysed using the constant comparative method. – The findings revealed that novice nurses remained emotionally and physically challenged when experiencing role transition. Two major constructs appear to play an important part in the transition process learning how to Fit in and aligning personal with professional and organisational identities. The findings highlight factors that facilitate or impede Fitting in and aligning these identities. – Although the concept of Fitting in and its relation to the attrition of novice nurses has been explored in global studies, that relationship has not yet been theorised as the dynamic alignment of multiple identities. Also, whilst most research around Fitting in, identity and retention has been conducted in western countries, little is known about these issues and their interrelationship in the context of Singapore. The study should inform decision making by healthcare organisations, nurse managers and nursing training institutions with respect to improving the transition experience of novice nurses.
No related grants have been discovered for Joanna Crossman.