Website
http://dataportal.arc.gov.au/NCGP/API/grants/LP100100340
Funding Status
Closed
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Funded Activity Summary
Helping retail employees deal with threatening situations at work: Coping with acute and chronic stressors. This research will develop best practice protocols in the retail sector for employee training in handling and responding to difficult customers and stressful and traumatic incidents. In addition, this research proposes to develop best practice protocols for employer responding and for assessment and treatment of employees in the retail sector. The national benefit will be a healthier, happier and more productive retail sector workforce. The results are likely to be applicable to other sectors of the Australian workforce and thus have broad national/community benefits.Funded Activity Details
Start Date: 2010
End Date: 12-2013
Funding Scheme: Linkage Projects
Funding Amount: $240,000.00
Funder: Australian Research Council
Research Topics
ANZSRC Field of Research (FoR)
Environmental and Occupational Health and Safety | Industrial and Organisational Psychology | Psychology |
ANZSRC Socio-Economic Objective (SEO)
Mental health | Occupational health (excl. economic development aspects)
