ORCID Profile
0000-0002-0824-3766
Current Organisation
University of Tasmania
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Tourist Behaviour and Visitor Experience | Language, Communication and Culture not elsewhere classified | Tourism
Publisher: Routledge
Date: 26-07-2012
Publisher: Cognizant, LLC
Date: 27-11-2019
DOI: 10.3727/194341419X15542140077648
Abstract: In the last three decades, Singapore has transformed from a cultural desert to a global arts city, thanks significantly to tourism. The Singapore Tourism Board was proactively shaping the cultural dynamics and policy of Singapore until 2012. But since then its official role in the country's arts and cultural development almost disappeared. The disappearance of tourism interests in cultural development stems apparently from years of resistance, dialogues, and negotiation. This study argues that the tourism authorities are still maintaining influence in the cultural dynamics and development of Singapore by reframing its involvement. It insidiously asserts its influence by enticing members of the arts community with resources, opportunities, and economic support to participate in the tourism industry. This article provides a dialogical understanding of how tourism has shaped Singapore's cultural dynamics. Cultural dynamics and tourism development in Singapore must be understood within economic and social engineering perimeters defined by the government. The tourism authorities do not only work with other government authorities, they use similar techniques in managing and controlling cultural development in the city-state. The Bakhtinian Dialogic Imagination is the heuristic that organizes and structures the complex and dynamic tourism–culture relations in this study. Three dialogical concepts—carnivalesque, heteroglossia, and polyphony—are used. Besides documenting the ongoing evolution of tourism in the cultural development of Singapore, this study questions the effectiveness of the arm's length approach to managing cultural development. The Singapore case shows that there are subtle economic and political ways to go round that principle.
Publisher: Elsevier BV
Date: 2016
Publisher: Informa UK Limited
Date: 02-08-2019
Publisher: Cognizant, LLC
Date: 17-10-2017
DOI: 10.3727/216929717X15046207899375
Abstract: This article looks at the branding of Copenhagen as a food destination through the advent of the New Nordic Cuisine movement and how this may change the way we think about destination branding. The destination management organization of Copenhagen opportunistically embraced the New Nordic Cuisine concept, which then posed several destination branding challenges. The first challenge is that a destination brand should accentuate the authenticity and uniqueness of the locality to distinguish the destination from competition. Branding a destination as part of a region, in this case "New Nordic Cuisine," questions the brand's usefulness in relation to the branding of a specific city. The second challenge is concerned with the "local turn," using local and seasonal produce as the main focus in branding the New Nordic Cuisine. This concept is neither new nor original and can be easily adapted for other places, thus questioning the "uniqueness" of the destination branding. The article addresses these challenges and shows, first, how a vague and ambiguous term like "Nordic" can be a focal point for local and international audiences and second, that the brand message issue is not what is authentically or uniquely Danish but what others imagine an authentic and unique Denmark to be. The study points to an emergent and opportunistic, transterritorial strategy in destination branding built largely on accreditation and a global recognition that is vague and even inaccurate. The article reports findings from an inductive, in-depth, longitudinal study of the New Nordic Cuisine and its movement's development in relation to branding Copenhagen as a tourism destination.
Publisher: Elsevier
Date: 2011
Publisher: Springer Science and Business Media LLC
Date: 10-07-2007
Publisher: Edward Elgar Publishing
Date: 25-04-2014
Publisher: SAGE Publications Ltd
Date: 2017
Publisher: Emerald
Date: 03-05-2013
DOI: 10.1108/17465641311327496
Abstract: Researchers rarely present accounts of their awkward encounters in ethnographies. Awkwardness, however, does matter and affects the ethnographic accounts we write and our understanding of social situations. The purpose is to bring these hidden sides of organizational ethnography to the fore, to discuss the consequences of ignoring awkward encounters, and to improve our understanding of organizational realities. This paper presents awkward ethnographic encounters in the field: encounters with evangelizing ethnic Chinese business people in Indonesia (Koning), and visiting an artist village in China (Ooi). Based on analysing their awkwardness, and in the context of a critical assessment of the reflexive turn in ethnography, the authors propose a more inclusive reflexivity. The paper ends with formulating several points supportive of reaching inclusive reflexivity. By investigating awkward encounters, the authors show that these experiences have been left out for political (publishing culture in academia, unwritten rules of ethnography), as well as personal (feelings of failure, unwelcome self‐revelations) reasons, while there is much to discover from these encounters. Un‐paralyzing reflexivity means to include the awkward, the emotional, and admit the non‐rational aspects of our ethnographic experiences such inclusive reflexivity is incredibly insightful. Inclusive reflexivity not only allows room for the imperfectness of the researcher, but also enables a fuller and deeper representation of the groups and communities we aim to understand and, thus, will enhance the trustworthiness and quality of our ethnographic work. Awkwardness is rarely acknowledged, not to mention discussed, in organizational ethnography.
Publisher: Palgrave Macmillan UK
Date: 2011
Publisher: Springer Nature Singapore
Date: 2019
Publisher: Informa UK Limited
Date: 26-04-2019
Publisher: Springer Singapore
Date: 2018
Publisher: Routledge
Date: 2013
Publisher: Springer Science and Business Media LLC
Date: 11-2010
DOI: 10.1057/PB.2010.30
Publisher: WORLD SCIENTIFIC
Date: 07-08-2018
Publisher: Springer Science and Business Media LLC
Date: 29-07-2015
DOI: 10.1057/PB.2015.12
Publisher: Informa UK Limited
Date: 16-05-2023
Publisher: Linkoping University Electronic Press
Date: 14-06-2011
DOI: 10.3384/CU.2000.1525.113113
Abstract: No abstract available.
Publisher: Informa UK Limited
Date: 11-2010
Publisher: Routledge
Date: 07-11-2007
Publisher: Copenhagen Business School
Date: 10-03-2006
Publisher: transcript Verlag
Date: 27-05-2009
Publisher: Emerald
Date: 12-2002
DOI: 10.1108/09534810210449569
Abstract: This predominantly theoretical paper concentrates on the strategic presentation of history. The dynamics of re‐presenting the past is framed as the simultaneous processes of decentering and recentering. It shows that a postmodern epistemology is relevant in understanding the strategic use of history but a postmodern approach concentrates only on the production of historical accounts. The negotiated reception of history has to be considered too. The discussions draw inspirations from organizational studies, heritage studies and Meštrovic’s post‐emotionalism. This article argues that the simultaneous crafting of audiences’ thoughts, experiences and emotions is central in the effective communication of history. This paper also points out the consequences of its arguments for organizational research and theories.
Publisher: Springer Nature Singapore
Date: 2022
Publisher: SAGE Publications, Inc
Date: 2015
Publisher: Elsevier BV
Date: 07-2002
Publisher: Informa UK Limited
Date: 26-08-2021
Publisher: Elsevier BV
Date: 07-2019
Publisher: Linkoping University Electronic Press
Date: 14-06-2011
DOI: 10.3384/CU.2000.1525.113119
Abstract: The arts and culture are considered core in a creative industries strategy. But the promotion of the creative industries brings about revised notions of creativity. These revised notions are being applied to the arts. Creativity is now seen to be largely manageable. All in iduals are made to believe that they can be creative. Not only that, creativity is seen to be a money spinner. Workers should tap into their creativity and bring about innovations in the work place. Pupils are taught to tap into their creativity and to think outside the box. Such views on creativity galvanize the public and enthuse many people into the creative industries. Such notions of creativity contrast against the fine arts. Regardless, as this paper examines the situation in Singapore, shows that fine artists in the city-state are finding themselves internalizing a market logic and have tied their art practices to economic value. Fine arts practices will not be as lucrative or popular as their counterparts in the other creative businesses they will remain poor cousins in the creative industries. Essentially, the fine arts are being subjugated in the creative industries and the Singaporean art world is being changed.
Publisher: Routledge
Date: 25-07-2014
Publisher: Informa UK Limited
Date: 04-09-2015
Publisher: Elsevier BV
Date: 08-2022
DOI: 10.1016/J.APPET.2022.106021
Abstract: Food waste is a serious problem with regard to social equity and environmental challenges across the world. In recent decades, a dramatic growth of restaurant food waste has been seen in China. This study integrated the norm activation model (NAM), Chinese cultural values (i.e. face saving and group conformity) and information publicity to examine young Chinese consumers' food waste behaviors in a dining-out context. By drawing data from 311 respondents from Shenyang, Northeast China, this research finds that Chinese cultural values significantly influence personal norms and food waste practices. Meanwhile, publicized information could effectively shape cultural values and food waste behaviors. This study advances our understanding of young Chinese consumers' food waste behaviors from the perspective of cultural values and information publicity, which sheds light on how to mitigate the food waste challenge for policy makers, relevant NGOs, food service providers and even in iduals.
Publisher: Linkoping University Electronic Press
Date: 16-09-2010
DOI: 10.3384/CU.2000.1525.10217303
Abstract: No abstract available.
Publisher: Springer Fachmedien Wiesbaden
Date: 2017
Publisher: Elsevier
Date: 2001
Publisher: Emerald Group Publishing Limited
Date: 09-07-2013
Publisher: Informa UK Limited
Date: 29-08-2019
Publisher: Informa UK Limited
Date: 08-11-2015
Publisher: Springer International Publishing
Date: 2016
Publisher: Elsevier BV
Date: 08-2014
Publisher: Informa UK Limited
Date: 2004
Publisher: Springer Science and Business Media LLC
Date: 11-2008
DOI: 10.1057/PB.2008.18
Publisher: Linkoping University Electronic Press
Date: 16-09-2010
DOI: 10.3384/CU.2000.1525.10220347
Abstract: The importance of galleries as go-betweens for artists and art buyers is acknowledged in art world research. Using a Bakhtinian dialogic approach, this article examines social encounters of three artists, two art buyers and one gallery sales executive in Singapore. Specifically, it looks into the social interactional dynamics of artists and art buyers when they trade directly. Situational ambiguities and emotional ambivalence arise during such meetings from the different expectations and demands that are imposed, which have the effect of placing the parties involved in conflicting social contexts. For instance, when art connoisseurs and artists discuss aesthetics, monetary value is not of primary concern, nonetheless when they want to trade, commercial concerns become central this can lead to discomfort between the parties. Similarly, art buyers may want to go behind the scenes to know more about the artist and the art practice getting away from the glitter of the commercial gallery and into the modest art studio for an authentic experience may reveal too much for visitors such experiences may break their illusion of the glamorous artist. This article looks at the microscopic interaction between artists and art buyers and shows how the ambiguities and ambivalence that can be generated by their encounters become constraining factors in encouraging artists and art buyers to trade directly, by-passing commercial art galleries and dealers.
Publisher: Edward Elgar Publishing
Date: 20-04-2023
Publisher: Emerald
Date: 19-04-2023
DOI: 10.1108/IJEFM-04-2022-0029
Abstract: This research conceptualises the hallmark event, Melbourne Cup in Australia, as a major sporting brand experience. While numerous studies have explored consumer engagement and experiences in major sporting events, few research studies highlight the negative issues, such as alcoholism, gambling and violence, that may affect consumer engagement and experience. This article addresses the challenges and opportunities of providing immersive and transformative experiences through transformative service research (TSR) approaches when such negative issues are swirling around. The paper is conceptual. It uses the ex le of Melbourne Cup to illuminate aspects of the conceptual framework. The article unpacks a myriad of positive and negative immersive brand experiences and contributes a conceptual framework to understand the sporting brand experience phenomenon and shows how authentically responsible marketing approaches can improve the sport spectator experience. Insights from the extended TSR framework presents implications for various organisations that are involved with strategic destination marketing approaches. It guides key stakeholders to engage in dialogue and collaborate in order to improve the attendee transformative experience. Inviting collaborators will facilitate the exchange of ideas that will improve event organisation. Consistent approaches among hospitality service providers would improve alcohol service and create a safe environment for attendees. The TSR framework guides players of the experience to engage in meaningful dialogue with a common goal to improve consumer wellbeing. Education and training therefore are key elements in the consumer sporting brand experience. The adapted TSR framework offers insights to destination marketers such as sporting agencies, tour operators and sporting organisations/clubs. Marketers may promote bigger sporting events and organise tours via travel agencies and ignore key elements that may influence attendee decision. Destination marketing organisations (DMOs) can use the framework to promote effective planning and the key initiatives that the iconic event is involved with. The framework can be used as a guide to manage similar international events. Events of major or mega size and international reputation need specific frameworks that address crowd behaviours of similar sizes. An extended transformative service approach is being conceptualised for major sporting brand experiences. Practical implications are also highlighted for DMOs when raising the profile of city brands.
Publisher: Springer Science and Business Media LLC
Date: 05-06-2007
Publisher: Informa UK Limited
Date: 03-2003
Publisher: Elsevier BV
Date: 09-2013
Publisher: Informa UK Limited
Date: 12-2001
Publisher: Copenhagen Business School
Date: 10-04-2004
Publisher: Springer Science and Business Media LLC
Date: 07-04-2013
Location: United Kingdom of Great Britain and Northern Ireland
Start Date: 12-2021
End Date: 12-2024
Amount: $100,000.00
Funder: Australian Research Council
View Funded Activity