ORCID Profile
0000-0003-2959-6488
Current Organisation
Murdoch University
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Publisher: Springer Science and Business Media LLC
Date: 07-01-2022
Publisher: Emerald
Date: 14-10-2019
DOI: 10.1108/VJIKMS-12-2018-0115
Abstract: This paper aims to present a conceptual framework of four knowledge co-creation processes in enterprise social media (ESM). From an interactionist perspective, the paper proposes a model on the role of ESM and enterprise social networks (ESNs) in facilitating knowledge co-creation processes. This conceptual paper revisits existing literature on ESM, ESNs and social knowledge management to propose, hypothetically, the relationship between ESM, ESN and knowledge co-creation processes. ESM enhances employee-to-employee interaction, which allows employees to co-create knowledge in a social context. Firstly, ESM affords employees to create ESNs for knowledge co-creation. Secondly, the structure of employee-to-employee interaction in ESNs will influence knowledge co-creation processes. Thirdly, ESNs provide the mechanism through which ESM affordances enable or constrain knowledge co-creation in the organisation. ESM creates a social context that allows employees to share, apply and recreate or reproduce knowledge in the process of knowledge co-creation. The action possibilities of ESM perceived and actualised by employees will enable or constrain knowledge co-creation. Such influences are fuelled by the structural properties of employee relationships on ESM. The paper elucidates the concept of knowledge co-creation based on a representation of user activities in ESM. This paper suggests that knowledge co-creation is a salient outcome of both in idual-to-in idual interactions on ESM and in idual-to-ESM interactions enabled by ESM affordances.
Publisher: Elsevier BV
Date: 12-2019
Publisher: IGI Global
Date: 28-05-2021
DOI: 10.4018/978-1-7998-7947-3.CH018
Abstract: As people live in cross-cultural contexts, there is a need to recognize and appreciate the role of different worldviews and how they shape our understanding of humanity, upbringing, and engagement in social or work environments. The key starting point to enable this is exploring the often-overlooked indigenous philosophies of life such as Ubuntu and examining how such value systems survive alongside opposing or similar traditions. This chapter improves the understanding of cultural values by discussing the central tenets of the African philosophy of Ubuntu, in comparison to the Western ways of life and the strategies that Africans in the diaspora are applying to preserve Ubuntu values. Strategies for promoting Ubuntu in the education system and community settings are also recommended with the goal of enhancing cross-cultural awareness.
Publisher: IntechOpen
Date: 17-11-2021
Abstract: Nonprofit organisations use social networking platforms to interact, engage, and build productive relationships with target audiences for co-created outcomes. This chapter pursues two interrelated objectives: First, it identifies key stages in the growth of organisation-community relationships on co-creative social networking platforms. Second, it discusses the multi-levelled factors influencing these relationships at the respective stages. To achieve these objectives, we make a general review of scholarship on nonprofit use of social media, social networking platforms for co-creation, and organisation-public relationships on social media. We used the ecological systems perspective to identify the internal and external environmental influences on organisational relationships in social networking platforms. This chapter presents three abstract stages of organisation-community relationships: emergence, growth, and collapse, based on existing empirical observations and theoretical perspectives. We reveal four levels of ecological-based factors that influence different stages of organisation-community relationships on co-creative social networking platforms. We indicate the potentially strong and weaker influences on organisational relationships.
Publisher: IEEE
Date: 05-2016
Publisher: IGI Global
Date: 13-05-2022
DOI: 10.4018/978-1-7998-7404-1.CH001
Abstract: This chapter applies the expectancy theory framework to investigate work motivation among international students in Australia. Data obtained from 135 students using an online survey shows that expectancy, intrinsic instrumentality, and intrinsic valence enhance motivation among international students. However, extrinsic instrumentality and valance do not have a significant impact on motivation. The chapter sheds light on a subject that is predominantly understudied despite the economic contributions of international students to many economies through employment. The implications of this study relate to the creation of systems and policies that enhance expectancy and recognise and reward internal achievements so that the experience of international students can be improved.
Publisher: Emerald
Date: 29-04-2021
DOI: 10.1108/JSTP-07-2020-0146
Abstract: Little is known about the variations in service co-creation on social media, despite the resource integrating capabilities and co-creator roles afforded by these platforms. The gap is even more troubling in the nonprofit sector, where leveraging public interaction on social media is prevalent and vital to charitable and philanthropic endeavors. Arguably, such interaction is embedded in resource integrating activities leading to nonprofit service co-creation. This paper reports the forms, dimensions or service co-creation measures enabled by social media use in the nonprofits' sector. The authors conducted a sequential exploratory mixed methods design. First, the authors interviewed 19 social media managers in education, health and social service nonprofit organizations to identify the varieties in service co-creation realized. Second, the authors surveyed 73 nonprofit organizations on social media and gathered 267 useable responses, which were used to analyze and validate the identified forms of service co-creation. The authors found that nonprofit organizations realize up to seven forms of service co-creation using social media. These include co-ideating to tweak service ideas, co-diagnosing social needs and problems, co-assessing service events, co-transforming services to targeted communities, co-advocating for community and service reach, co-resourcing in service delivery, and co-experiencing through a pool of erse service experiences. This study develops a reliable and valid multidimensional measure for nonprofit service co-creation enabled by social media platforms. Theoretically, this study offers a nonprofit service co-creation model to drive nuanced explanatory research and service co-creation perspectives in other contexts and engagement platforms. Managerially, this research illustrates the variations in service co-creation, which inform the strategic value of social media to nonprofits and will assist nonprofit practitioners in planning and evaluating their service co-creation outcomes.
Publisher: IEEE
Date: 05-2017
Publisher: IGI Global
Date: 28-05-2021
DOI: 10.4018/978-1-7998-7947-3.CH008
Abstract: Although Ubuntu/Obuntu philosophy remains a foundation for many African communities, there are also growing concerns about its gradual erosion and assault. There is limited understanding about the struggles that African parents, especially in the diaspora experience as they pass on Ubuntu/Obuntu values to their children who live in a different context from the one their parents were raised in. This knowledge is crucial for facilitating Ubuntu/Obuntu's revitalisation and transmission to the younger generation. Using a critical approach, this chapter draws from lived experiences and existing literature to discuss two key challenges that the authors, who are African parents, have experienced in passing on Ubuntu/Obuntu. The challenges relate to past and ongoing colonialism manifested in Eurocentric education systems in Africa and the diaspora and dwindling community interactions. Strategies adopted by the authors in the diaspora to overcome these barriers and implications of an Ubuntu/Obuntu-inspired education are also presented.
Publisher: IGI Global
Date: 04-2021
Abstract: The contribution of professional service firms (PSFs) has always been phenomenal in the knowledge economies. Given the ever-increasing focus on achieving knowledge-based trans-formations, the effectiveness of these firms is highly attributed to the knowledge capabilities embedded in their staff and how efficiently they are utilized in firm's optimal benefit. In view of growing services sector, it is vital for these firms to implement high performance work practices (HPWPs) so as to maintain high-quality services and meet competing client needs. However, the systematic implementation of these practices in the intellectual capital (IC) context is not fully developed. Hence, this research suggests a linkage mechanism on how HPWPs support IC development in the professional service firms. By operationalizing these practices as ability-, motivation-, and opportunity-enhancing bundles, the results indicate a positive effect on intellectual capital and the findings offer practical insights to the managers in service firms on building their knowledge capital and deriving competitive advantage.
No related grants have been discovered for Fatuma Namisango.