ORCID Profile
0000-0002-8365-870X
Current Organisation
Deakin University
Does something not look right? The information on this page has been harvested from data sources that may not be up to date. We continue to work with information providers to improve coverage and quality. To report an issue, use the Feedback Form.
Publisher: Informa UK Limited
Date: 09-05-2023
Publisher: SAGE Publications
Date: 08-02-2019
Abstract: We are living in the age of online information. Knowledge and information are increasingly accessed through the internet, and the catch-cry ‘I’ll just Google that!’ now has a firm place in the vernacular. Founded in 1998, Google.com has had unprecedented success in changing the way we look for and find online information. This article discusses results of qualitative research on how people experience the process of accessing family law information in a post-separation context. It discusses three important elements of this experience revealed in the data, which are analysed in the context of the impact and use of Google and other search engines as an information source. The article offers some insights about how best to make useful legal information available to non-lawyers.
Publisher: Informa UK Limited
Date: 28-02-2021
Publisher: Emerald Group Publishing
Date: 2014
Publisher: Queensland University of Technology
Date: 07-03-2019
Abstract: Interviews with students who accessed enrolment support were undertaken to explore reasons students utilised this service, and how integrated student support service models can impact on student transition, retention and success. Results indicate that students primarily required support with course enrolments because of the new environment they were studying in, not being accustomed to existing processes and a lack of confidence. In addition, along with the existing service model, the integration of enrolment support into the student support service model had a positive impact on the student experience and engagement. The implications of these findings for the tertiary education sector are considered in light of the increasing focus on student engagement and success.
Publisher: Elsevier
Date: 2007
Publisher: ACM
Date: 22-11-2010
Publisher: SAGE Publications
Date: 08-06-2023
DOI: 10.1177/09610006231180320
Abstract: Every year, millions of people are forced to flee their homes to find safety. This paper investigates the information literacy experiences of people from forced migrant backgrounds as they settle into a new country during their first few years of migration. Using a qualitative and interpretive approach incorporating thematic analysis techniques, data were collected through 19 semi-structured interviews and were analysed adopting a thematic analysis approach. Participants were new arrival humanitarian migrants in Australia. The analysis uncovered five different and interconnected themes depicting the information literacy experiences among forcibly displaced people. The themes are: (1) undertaking education (2) reaching out for help (3) comparing and contrasting (4) sharing stories and (5) getting engaged. Grounded in the relational perspective on information literacy, a long-standing theoretical perspective to explore the information literacy of humanitarian migrants, the findings from this study provide an empirically derived evidence base to inform the design and delivery of services providing information, support and education to humanitarian migrants entering Australia for protection or resettlement.
Publisher: Informa UK Limited
Date: 10-08-2021
Publisher: Wiley
Date: 2019
DOI: 10.1002/PRA2.92
Publisher: Oxford University Press (OUP)
Date: 12-2015
DOI: 10.1136/POSTGRADMEDJ-2015-133270
Abstract: The problem of developing and sustaining mutual trust is one of the main barriers to knowledge sharing on social media platforms such as blogs, wikis, micro-blogs and social networking websites. While many studies argue that mutual trust is necessary for online communication and knowledge sharing, few have actually explored and demonstrated how physicians can establish and sustain trusted relationships on social media. To identify approaches through which physicians establish interpersonal trust on social media. Twenty-four physicians, who were active users of social media, were interviewed using a semi-structured approach between 2013 and 2014. Snowball s ling was employed for participant recruitment. The data were analysed using a thematic analysis approach. Physicians trust their peers on social media in a slightly different way than in face-to-face communication. The study found that the majority of participants established trust on social media mainly through previous personal interaction, authenticity and relevancy of voice, professional standing, consistency of communication, peer recommendation, and non-anonymous and moderated sites. Healthcare professionals need to approach social media carefully when using it for knowledge sharing, networking and developing trusted relations with like-minded peers.
Publisher: Informa UK Limited
Date: 05-2012
Publisher: Informa UK Limited
Date: 04-2005
Publisher: Emerald Group Publishing Limited
Date: 18-07-2013
Publisher: Informa UK Limited
Date: 06-2010
Publisher: Informa UK Limited
Date: 02-07-2016
Publisher: Queensland University of Technology
Date: 26-05-2020
Abstract: This article examines the narratives that drive university staff understanding of the concerns and experiences of regional and remote students at five universities in Australia. Interviews were conducted with thirty university staff members over a period of three months in 2018. Reflexive thematic analysis of the stories told by staff of supporting regional students found that staff used the lens of access to create meaningful stories for themselves and others in how they supported students. Access is defined as a multi-faceted term encompassing access to people, Internet, study materials and equipment and study environments. Access is facilitated by a sense of belonging or identity as a student and limited by the lack of this. Our analysis of “belongingness” draws on Bourdieu’s concepts of habitas to start to unpick the interactions between higher education institutions and the student that develop student identities as scholars and centres the narrative on the student as a person, wrestling to gain many forms of access within complex social situations.
Publisher: Informa UK Limited
Date: 02-2013
Publisher: Elsevier BV
Date: 10-2016
Publisher: Informa UK Limited
Date: 1999
Publisher: Emerald Group Publishing
Date: 2014
Publisher: Springer Science and Business Media LLC
Date: 14-03-2013
Publisher: Emerald
Date: 07-2006
DOI: 10.1108/07378830610692163
Abstract: The purpose of this paper is to consider how library education can best incorporate the profession's emerging interest in evidence‐based practice (EBP) whilst ensuring that the educational experience is meaningful to the contemporary library student. A learning and teaching model developed by the Queensland University of Technology will be presented as a case study on how the library education curriculum can be developed to incorporate a focus on EBP whilst catering to the unique learning style of the millennial student. To effectively meet the needs of the millennial student, library educators must develop their curriculum to include a real world activities and perspective, be customisable and flexible, incorporate regular feedback, use technology, provide trusted guidance, include the opportunity for social and interactive learning, be visual and kinaesthetic, and include communication that is real, raw, relevant and relational. This paper contributes to the current discussion on how EBP can be integrated effectively into the contemporary library curriculum in general, and meet the learning needs of the millennial student in particular.
Publisher: Emerald Group Publishing
Date: 2014
Publisher: Informa UK Limited
Date: 23-06-2016
Publisher: Emerald Group Publishing
Date: 2014
Publisher: Informa UK Limited
Date: 24-07-2023
Publisher: University of Illinois Libraries
Date: 04-09-2006
Abstract: The level of sexual or pornographic Web searching is a major subject of political debate, particularly in the United States. United States federal prosecutors recently, as of 2006, requested that the major Web search engines, Yahoo, American Online (AOL), MSN and Google provide a s ling of their search queries and indexes of Web sites, in order to allow the examination of various aspects of pornographic searching and retrieval. This paper examines studies that have analyzed Web search logs to determine the level of sexual or pornographic searches on publically available Web search engines from 1997 to 2005. Results show that sexual or pornographic queries have declined as a proportion of all Web queries since 1997 and currently represented less than four percent of Web queries. In conclusion, the paper provides perspectives on the results, including issues of self–regulated choice and human mating behavior.
Publisher: Wiley
Date: 2012
Publisher: Elsevier
Date: 2010
Publisher: SAGE Publications
Date: 18-07-2014
Abstract: Healthcare professionals’ use of social media platforms, such as blogs, wikis, and social networking web sites has grown considerably in recent years. However, few studies have explored the perspectives and experiences of physicians in adopting social media in healthcare. This article aims to identify the potential benefits and challenges of adopting social media by physicians and demonstrates this by presenting findings from a survey conducted with physicians. A qualitative survey design was employed to achieve the research goal. Semi-structured interviews were conducted with 24 physicians from around the world who were active users of social media. The data were analyzed using the thematic analysis approach. The study revealed six main reasons and six major challenges for physicians adopting social media. The main reasons to join social media were as follows: staying connected with colleagues, reaching out and networking with the wider community, sharing knowledge, engaging in continued medical education, benchmarking, and branding. The main challenges of adopting social media by physicians were also as follows: maintaining confidentiality, lack of active participation, finding time, lack of trust, workplace acceptance and support, and information anarchy. By revealing the main benefits as well as the challenges of adopting social media by physicians, the study provides an opportunity for healthcare professionals to better understand the scope and impact of social media in healthcare, and assists them to adopt and harness social media effectively, and maximize the benefits for the specific needs of the clinical community.
Publisher: Wiley
Date: 29-01-2014
DOI: 10.1002/ASI.23053
Publisher: Elsevier BV
Date: 04-2017
Publisher: Emerald
Date: 08-07-2019
Abstract: The purpose of this paper is to provide an understanding of skilled immigrants’ lived experience of using information to learn about their new setting. Thematic analysis was conducted on a qualitative data set collected through 16 semi-structured interviews with newly arrived skilled immigrants in Australia. The study uncovered six different themes of experiencing using information to learn among skilled immigrants. The themes, presented as a framework, explain skilled immigrants learn about their new life through: attending to shared stories by others getting engaged researching comparing and contrasting past and present being reflective and being directly educated. The study presents the theory-to-practice translation approach of “information experience design” that enables the enactment of theoretical understanding of information research. The study invites, encourages and enables information professionals to take part in interdisciplinary conversations about integration of skilled immigrants in their host countries. Using the presented framework in the study, information professionals will be able to explain skilled immigrants’ learning about their new setting from an information lens. This provides information professionals an opportunity to work with immigration service stakeholders to help them incorporate the presented framework in their real-world practice and service. Such practice and services are of potential to support newly arrived skilled immigrants to become more information literate citizens of the host society who can participate more fully in their host society.
Publisher: Informa UK Limited
Date: 02-2011
Publisher: Elsevier BV
Date: 04-2022
Publisher: SAGE Publications
Date: 12-08-2016
Abstract: The purpose of this paper is to investigate how social media may support information encountering (i.e. where in iduals encounter useful and interesting information while seeking or browsing for some other information) and how this may lead to the facilitation of tacit knowledge creation and sharing. The study employed a qualitative survey design that interviewed 24 physicians who were active users of social media to better understand the phenomenon of information encountering on social media. The data was analysed using the thematic analysis approach. The study found six main ways through which social media supports information encountering. Furthermore, drawing upon knowledge creation theories, the study concluded that information encountering on social media facilitates tacit knowledge creation and sharing among in iduals. The study provides new directions for further empirical investigations to examine whether information encountering on social media actually leads to tacit knowledge creation and sharing. The findings of the study may also provide opportunities for users to adopt social media effectively or gain greater value from social media use.
Publisher: Informa UK Limited
Date: 08-2013
Publisher: University of Alberta Libraries
Date: 15-12-2015
DOI: 10.18438/B86W2B
Abstract: No abstract.
Publisher: SAGE Publications
Date: 03-2008
Abstract: The Reflective Online Searching Skills (ROSS) Environment is an e-learning tool that fosters the development of student skill and knowledge in online searching. It was developed with the support of Faculty of Information Technology and the Teaching and Learning Support Services at the Queensland University of Technology (QUT). In 2007 ROSS is being developed for use within the first year curriculum of other faculties within QUT. This paper will provide a demonstration of the ROSS environment and how it was embedded within the curriculum of two contrasting disciplines: IT and Science. Many online information literacy tools are static, modular, linear and heavily text based, and have failed to incorporate an interactive approach to the learning process. This paper will demonstrate that ROSS pushes the boundary of online information literacy programs by guiding learners to know, reflect, and practice information literacy concepts through the use of case studies or problem based learning.
Publisher: Informa UK Limited
Date: 17-05-2016
Publisher: Emerald
Date: 10-11-2014
Abstract: – This paper aims to outline research that explores the information literacy experiences of English as a foreign language (EFL) students. The question explored in this research was: how do EFL students experience information literacy? – This study used phenomenography, a relational approach to explore the information literacy experiences of EFL students. Phenomenography studies the qualitatively different ways a phenomenon is experienced in the world around us. – This research revealed that EFL students experienced information literacy in four qualitatively different ways. The four categories revealed through the data were: process, quality, language and knowledge. This research found that language impacted on EFL students’ experiences of information literacy and revealed that EFL students applied various techniques and strategies when they read, understood, organised and translated information. – This research was conducted in a specific cultural and educational context therefore, the results might not reflect the experiences of EFL students in other cultural or educational contexts. – The findings from this research offer an important contribution to information literacy practice by providing important insights about EFL students’ experiences and perceptions of information and learning that can be used to inform curriculum development in second language learning contexts. – There is currently a lack of research using a relational approach to investigate EFL students’ experiences of information literacy. There is also limited research that explores the impact language has on information literary and learning in EFL or English as a second language (ESL) contexts.
Publisher: Informa UK Limited
Date: 08-2009
Publisher: Informa UK Limited
Date: 03-04-2017
Publisher: Informa UK Limited
Date: 03-04-2014
Publisher: Elsevier
Date: 2007
Publisher: Informa UK Limited
Date: 08-12-2021
Publisher: IGI Global
Date: 2015
DOI: 10.4018/978-1-4666-8632-8.CH055
Abstract: Information Literacy (IL) is presented here from a relational perspective, as people's experience of using information to learn in a particular context. A detailed practical ex le of such a context is provided, in the Health Information Literacy (HIL) experience of 65 to 79 year old Australians. A phenomenographic investigation found five qualitatively distinct ways of experiencing HIL: Absorbing (intuitive reception), Targeting (a planned process), Journeying (a personal quest), Liberating (equipping for independence), and Collaborating (interacting in community). These five ways of experiencing indicated expanding awareness of context (degree of orientation towards their environment), source (breadth of esteemed information), beneficiary (the scope of people who gain), and agency (amount of activity) across HIL core aspects of information, learning, and health. These results illustrate the potential contribution of relational IL to information science.
Publisher: Informa UK Limited
Date: 02-10-2014
Publisher: Informa UK Limited
Date: 14-11-2015
Publisher: SAGE Publications
Date: 31-08-2017
Abstract: The public library has historically been entrusted with the design and delivery of services and programmes aimed at supporting the information literacy needs of the community-at-large. However, despite that central role little research has been devoted to understanding the ways in which public librarians, the conduit between the programme and the public, constitute the very concept (information literacy) they are delivering. This study has sought to redress that inequity by way of a phenomenographic study into the ways in which public librarians constitute information literacy. Data was collected via 20 semi-structured, one-on-one interviews with public librarians working in Queensland, Australia. The study revealed that the respondents constituted information literacy in four ways, as: intellectual process, technical skills, navigating the social world and gaining the desired result. Those findings and the attending study will help to provide a new evidence base that assists in the design and delivery of activities supporting future information literacy endeavors in the nation’s public libraries.
Publisher: Wiley
Date: 2007
Publisher: ACM
Date: 05-12-2012
Publisher: IGI Global
Date: 2012
DOI: 10.4018/978-1-61350-168-9.CH008
Abstract: In the current economy, knowledge has been recognized to be a valuable organisational asset, a crucial factor that aids organisations to succeed in highly competitive environments. Many organisations have begun projects and special initiatives aimed at fostering better knowledge sharing amongst their employees. Not surprisingly, information technology (IT) has been a central element of many of these projects and initiatives, as the potential of emerging information technologies such as Web 2.0 for enabling the process of managing organisational knowledge is recognised. This technology could be used as a collaborative system for knowledge management (KM) within enterprises. Enterprise 2.0 is the application of Web 2.0 in an organisational context. Enterprise 2.0 technologies are web-based social software that facilitate collaboration, communication, and information flow in a bidirectional manner: an essential aspect of organisational knowledge management. This chapter explains how Enterprise 2.0 technologies (Web 2.0 technologies within organisations) can support knowledge management. The chapter also explores how such technologies support the codifying (technology-centred) and social network (people-centred) approaches of KM, towards bridging the current gap between these two approaches.
Publisher: Informa UK Limited
Date: 02-2010
Publisher: Wiley
Date: 2019
DOI: 10.1002/PRA2.76
Publisher: Emerald
Date: 08-06-2012
DOI: 10.1108/07378831211239997
Abstract: The purpose of this paper is to debate the evolving relationship between libraries and users, and to justify the idea of participatory library and the use of the “participatory library” term. The paper also discusses the development trend of the participatory library and calls for empirical research on this area. Various sources of literature are collected and examined. Together with the inclusion of personal ideas and experience, a wide range of opinions on the contemporary library is compared and synthesised. The paper presents changes in the relationship between libraries and users in various periods of library development. It indicates an excessive attention on Library 2.0 while neglecting the participatory nature of the contemporary library. It also suggests that the term “participatory library” should be used as this term reflects the true nature of the contemporary library, and calls for empirical work on participatory library. This discussion is moving forward and challenging our thinking about the participatory library. It provides librarians, library managers, scholars, and the library community with a fresh perspective on the contemporary library.
Publisher: Elsevier BV
Date: 10-2010
Publisher: IEEE
Date: 05-2014
Publisher: Informa UK Limited
Date: 03-04-2019
Publisher: IGI Global
Date: 2014
DOI: 10.4018/978-1-4666-5158-6.CH002
Abstract: This chapter presents the preliminary findings of a qualitative study exploring people’s information experiences during the 2012 Queensland State election in Australia. Six residents of South East Queensland who were eligible to vote in the state election participated in a semi-structured interview. The interviews revealed five themes that depict participants’ information experience during the election: information sources, information flow, personal politics, party politics, and sense making. Together these themes represent what is experienced as information, how information is experienced, as well as contextual aspects that were unique to voting in an election. The study outlined here is one in an emerging area of enquiry that has explored information experience as a research object. This study has revealed that people’s information experiences are rich, complex, and dynamic, and that information experience as a construct of scholarly inquiry provides deep insights into the ways in which people relate to their information worlds. More studies exploring information experience within different contexts are needed to help develop our theoretical understanding of this important and emerging construct.
Publisher: Walter de Gruyter GmbH
Date: 2008
Publisher: Emerald
Date: 24-05-2013
Abstract: Researchers debate whether tacit knowledge sharing through information technology (IT) is actually possible. However, with the advent of social web tools, it has been argued that most shortcomings of tacit knowledge sharing are likely to disappear. The purpose of this paper is two‐fold: first, to demonstrate the existing debates in the literature regarding tacit knowledge sharing using IT and second, to identify key research gaps that lay the foundations for future research into tacit knowledge sharing using the social web. This paper reviews current literature on IT‐mediated tacit knowledge sharing and opens a discussion on tacit knowledge sharing through the use of the social web. First, the existing schools of thought in regards to IT ability for tacit knowledge sharing are introduced. Next, difficulties of sharing tacit knowledge through the use of IT are discussed. Then, potentials and pitfalls of social web tools are presented. Finally, the paper concludes that whilst there are significant theoretical arguments supporting the notion that the social web facilitates tacit knowledge sharing there is a lack of empirical evidence to support these arguments and further work is required. The limitations of the review include: covering only papers that were published in English, issues of access to full texts of some resources, and the possibility of missing some resources due to search strings used or limited coverage of databases searched. The paper contributes to the fast growing literature on the intersection of KM and IT particularly by focusing on tacit knowledge sharing in social media space. The paper highlights the need for further studies in this area by discussing the current situation in the literature and disclosing the emerging questions and gaps for future studies.
Publisher: Informa UK Limited
Date: 02-2012
Publisher: Informa UK Limited
Date: 17-10-2020
Publisher: IGI Global
Date: 2014
DOI: 10.4018/978-1-4666-5158-6.CH007
Abstract: Information Literacy (IL) is presented here from a relational perspective, as people’s experience of using information to learn in a particular context. A detailed practical ex le of such a context is provided, in the Health Information Literacy (HIL) experience of 65 to 79 year old Australians. A phenomenographic investigation found five qualitatively distinct ways of experiencing HIL: Absorbing (intuitive reception), Targeting (a planned process), Journeying (a personal quest), Liberating (equipping for independence), and Collaborating (interacting in community). These five ways of experiencing indicated expanding awareness of context (degree of orientation towards their environment), source (breadth of esteemed information), beneficiary (the scope of people who gain), and agency (amount of activity) across HIL core aspects of information, learning, and health. These results illustrate the potential contribution of relational IL to information science.
Publisher: University of Alberta Libraries
Date: 15-03-2017
DOI: 10.18438/B8R645
Abstract: Abstract Objective – This article presents the findings of a project which established an empirical basis for evidence based library and information practice (EBLIP). More specifically, the paper explores what library and information professionals experienced as evidence in the context of their professional practice. Methods – The project consisted of two sub-studies. The public library sub-study was conducted using ethnography. Over a 5-month period, a member of the research team travelled to a regional public library on 15 occasions, staying between 3 and 4 days on each visit. The researcher observed, interacted, and became involved in the day-to-day activities of this library. These activities were recorded in a journal and added to the researcher’s insights and thoughts. Additionally, 13 face-to-face interviews with staff in positions ranging from the operational to the executive were conducted. The academic sub-study was conducted using Constructivist Grounded Theory. Semi-structured interviews were conducted either in person or via Skype, with 13 librarians from Australian universities. Interviewees were in a erse array of roles, from liaison librarian to manager and library director. Results – The project found that the Australian academic librarians and the public librarians who participated in the project experienced six elements as evidence: observation, feedback, professional colleagues, research literature, statistics, and intuition. Each of these will be described and highlighted with ex les from each of the two studies. Conclusions – The findings of this study revealed many similarities in the way that library professionals from both studies experienced evidence. Evidence was not hierarchical, with evidence from many sources being valued equally. In contextualizing evidence and applying to the local environment, library professionals were able to draw upon more than one source of evidence and apply their professional knowledge and experiences. In this way evidence was more nuanced.
Publisher: Informa UK Limited
Date: 11-2008
Publisher: Project MUSE
Date: 2012
Publisher: ACM
Date: 26-11-2012
Publisher: Emerald
Date: 04-04-2016
Abstract: This paper aims to explore the potential contributions of social media in supporting tacit knowledge sharing, according to the physicians’ perspectives and experiences. Adopting a qualitative survey design, 24 physicians were interviewed. Purposive and snowball s ling were used to select the participants. Thematic analysis approach was used for data analysis. The study revealed five major themes and over 20 sub-themes as potential contributions of social media to tacit knowledge flow among physicians. The themes included socialising, practising, networking, storytelling and encountering. In addition, with the help of the literature and the supporting data, the study proposed a conceptual model that explains the potential contribution of social media to tacit knowledge sharing. The study had both theoretical (the difficulty of distinguishing tacit and explicit knowledge in practice) and practical limitations (small s le size). The study findings have implications for the healthcare industry whose clinical teams are not always physically co-located but must exchange their critical experiential and tacit knowledge. The study has opened up a new discussion of this area by demonstrating and conceptualising how social media tools may facilitate tacit knowledge sharing.
Publisher: Athabasca University Press
Date: 11-07-2018
DOI: 10.19173/IRRODL.V19I3.3441
Abstract: For fifteen years, Australian Higher Education has engaged with the openness agenda primarily through the lens of open-access research. Open educational practice (OEP), by contrast, has not been explicitly supported by federal government initiatives, funding, or policy. This has led to an environment that is disconnected, with isolated ex les of good practice that have not been transferred beyond local contexts.This paper represents first-phase research in identifying the current state of OEP in Australian Higher Education. A structured desktop audit of all Australian universities was conducted, based on a range of indicators and criteria established by a review of the literature. The audit collected evidence of engagement with OEP using publicly accessible information via institutional websites. The criteria investigated were strategies and policies, open educational resources (OER), infrastructure tools latforms, professional development and support, collaboration artnerships, and funding.Initial findings suggest that the experience of OEP across the sector is erse, but the underlying infrastructure to support the creation, (re)use, and dissemination of resources is present. Many Australian universities have experimented with, and continue to refine, massive open online course (MOOC) offerings, and there is increasing evidence that institutions now employ specialist positions to support OEP, and MOOCs. Professional development and staff initiatives require further work to build staff capacity sector-wide.This paper provides a contemporary view of sector-wide OEP engagement in Australia—a macro-view that is not well-represented in open research to date. It identifies core areas of capacity that could be further leveraged by a national OEP initiative or by national policy on OEP.
Publisher: Informa UK Limited
Date: 08-2008
Start Date: 2016
End Date: 2017
Funder: Department of Education, Australian Governement
View Funded ActivityStart Date: 2015
End Date: 2017
Funder: Australian Research Council
View Funded ActivityStart Date: 2013
End Date: 2015
Funder: Australian Research Council
View Funded ActivityStart Date: 2015
End Date: 2017
Funder: Australian Research Council
View Funded ActivityStart Date: 2011
End Date: 2012
Funder: auDA Foundation
View Funded ActivityStart Date: 2010
End Date: 2011
Funder: International Federation of Library Associations and Institutions
View Funded ActivityStart Date: 2010
End Date: 2012
Funder: Australian Research Council
View Funded Activity