ORCID Profile
0000-0002-1513-4365
Current Organisation
University of Tasmania
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Publisher: Elsevier BV
Date: 03-2016
Publisher: Informa UK Limited
Date: 07-08-2018
Publisher: Informa UK Limited
Date: 14-02-2021
Publisher: Elsevier BV
Date: 02-2013
Publisher: Inderscience Publishers
Date: 2016
Publisher: Informa UK Limited
Date: 12-04-2018
Publisher: Elsevier BV
Date: 03-2015
Publisher: Informa UK Limited
Date: 17-01-2021
Publisher: Inderscience Publishers
Date: 2012
Publisher: Springer Science and Business Media LLC
Date: 20-03-2018
Publisher: Informa UK Limited
Date: 21-10-2013
Publisher: Informa UK Limited
Date: 03-2009
Publisher: Informa UK Limited
Date: 19-06-2018
Publisher: Informa UK Limited
Date: 22-08-2017
Publisher: Elsevier BV
Date: 08-2013
Publisher: Elsevier BV
Date: 12-2011
Publisher: Centre of Sociological Research, NGO
Date: 29-11-2018
DOI: 10.14254/JSDTL.2018.3-2.3
Abstract: Seaport management environment has continually changed over the last few decades due to increasing external pressure for seaports to be more competitive, active, dynamic and growing sustainably. These changes have created the need to manage organisational effectiveness in order to monitor port performance and achieve organisational objectives. While organisational effectiveness has been well known in organisational management and important in port management, its application to the seaport sector is limited. This paper presents exploratory research into critical factors of Saudi Arabian seaports’ organisational effectiveness. A Delphi method was applied. Data were collected from a two-round survey of the Saudi Arabian seaports, and interviews of 43 senior staff from Saudi Arabian seaports. A mixed method combining quantitative and qualitative analysis was conducted. A total of thirty-one (31) factors from six different dimensions, namely human resource management, customer service, finance, operation, marketing, research & development, were identified to be influential to OE. The gathered data are no doubt important to seaports because only limited research has been conducted on the application of the organisational effectiveness concept to the seaport sector. Findings of this research regarding selecting and evaluating the most influential factors of OE are relevant to decision makers in managing seaport organisations.
Publisher: Emerald
Date: 14-04-2022
DOI: 10.1108/MABR-11-2021-0088
Abstract: Container shipping is a crucial component of the global supply chain that is affected by a large range of operational risks with high uncertainty, threatening the stability of service, manufacture, distribution and profitability of involved parties. However, quantitative risk analysis (QRA) of container shipping operational risk (CSOR) is being obstructed by the lack of a well-established theoretical structure to guide deeper research efforts. This paper proposes a methodological framework to strengthen the quality and reliability of CSOR analysis (CSORA). Focusing on addressing uncertainties, the framework establishes a solid, overarching and updated basis for quantitative CSORA. The framework consists of clearly defined elements and processes, including knowledge establishing, information gathering, aggregating multiple sources of data (social/deliberative and mathematical/statistical), calculating risk and uncertainty level and presenting and interpreting quantified results. The framework is applied in a case study of three container shipping companies in Vietnam. Various methodological contributions were rendered regarding CSOR characteristics, settings of analysis models, handling of uncertainties and result interpretation. The empirical study also generated valuable managerial implications regarding CSOR management policies. This paper fills the gap of an updated framework for CSORA considering the recent advancements of container shipping operations and risk management. The framework can be used by both practitioners as a tool for CSORA and scholars as a test bench to facilitate the comparison and development of QRA models.
Location: United Kingdom of Great Britain and Northern Ireland
No related grants have been discovered for Shu-Ling Chen.